Assessment & Engagement worker

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Assessment & Engagement Worker/North Tyneside Recovery Partnership

Location: 2nd Floor Customer First Centre, 16 The Forum, Wallsend, NE28 8JR
Working Hours: Monday to Friday 9am-5pm 37 Hours per week
Contract Type: Permanent
Salary: £25,110-£32,090

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives?

Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day.

About the Role

North Tyneside Recovery Partnership (NTRP) is delivered by Cumbria, Northumberland, Tyne & Wear NHS foundation trust and Waythrough as the Sub-Contractor since April 2025.

This is an all-age service supporting those who live in the North Tyneside area and are seeking support for alcohol and/or drug addiction. Service users can access a range of support options including but not limited to Psychosocial interventions to support with behaviour change delivered in both 1-1 and group settings

The service has an office base in the centre of Wallsend but we also have a strong outreach approach to meet the needs of service users, therefore, one of the key expectations for the role is flexibility to travel across the area.

What You'll Do

• Work in partnership to carry out assessments and deliver drug and alcohol recovery interventions to enable individual service user progression from engagement, through structured treatment to sustained recovery.
• Manage an agreed service user caseload, reviewing on-going care and treatment and liaising closely with the full range of partners, as well as family members and significant others when appropriate.

To Succeed in This Role, You'll Need:

• NVQ Level 3 in Health & Social Care (or above or equivalent) or willingness to complete a Level 3 qualification with 2 years or more of relevant experience.
• Experience of delivering 1-1 and group interventions.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it's all made possible by our 3,500 brilliant staff and volunteers.

We're in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded 'Humankind' or appear on our partners' job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition.  

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it's all made possible by our 3,500 brilliant staff and volunteers.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package:

• 27 days' annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days' annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email .

How to Apply

If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.