Operations Administrator

4 days ago

Didcot, Oxfordshire, United Kingdom Elite Youth Sports Ltd Full time £22,000 - £24,000 per year

Operations Administrator – Elite Youth Sports


Didcot (2a Colborne Road, OX11 0AB)


Full Time (37.5 hours) or Part Time (30 hours)


Reporting to: Managing Director


£22,000–£24,000 DOE


Start Date: December / January

Elite Youth Sports are looking for a highly organised and detail-oriented Operations Administrator
to join our busy Operations & Customer Service team. This role is key to ensuring the smooth running of our school sports programmes, after-school clubs, and holiday camps across Oxfordshire.

We're looking for someone proactive, efficient, and confident using a range of office software and administrative systems — someone who enjoys supporting high-quality services for children, parents, and schools.

Operational & Administrative Support

  • Provide daily administrative support to keep business operations running smoothly
  • Assist with data entry, record-keeping, and maintaining accurate digital and physical files
  • Manage after-school club registers and attendance tracking
  • Process holiday camp bookings and maintain customer databases
  • Support basic bookkeeping tasks in QuickBooks (invoicing, payment tracking, receipt logging)
  • Manage and organise incoming email communications

Customer Service

  • Deliver outstanding customer service via phone, email, and written communication
  • Act as a friendly, professional point of contact for parents, schools, and partners
  • Handle enquiries, booking questions, and resolve issues efficiently

General Office Duties

  • Organise documents, correspondence, and office systems
  • Follow clerical processes to maintain efficient workflows
  • Support the wider operations team during busy periods

Essential Skills & Experience

  • Proven experience in administration, operations, or office support
  • Strong IT skills, including Google Suite and Microsoft Office
  • Excellent communication skills and confident telephone manner
  • Highly organised with strong attention to detail
  • Comfortable with office management procedures
  • Accurate and efficient typing skills

All applicants are subject to Safer Recruitment checks, including an enhanced DBS check and professional references.

What We Offer

We believe our team is what makes us
Elite
. To support your development and wellbeing, we provide:

  • Competitive salary
  • No weekend work
  • Health insurance
  • End-of-season social events
  • CPD and professional development opportunities
  • First Aid and Risk Assessment training
  • Free childcare places during school holidays
  • Free flu jabs
  • Clear progression opportunities

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