Deputy General Manager

Head Of Recruitment at Heartwood CollectionLearn more about the general tasks related to this opportunity below, as well as required skills.Deputy General Manager On Target Earnings £42,000 *The Potters Heron will be opening in Early 2026We are excited to announce our next opening in Chandlers Ford in early 2026, and we have a superb opportunity for an outstanding Deputy General Manager to join and support leading our team Following twenty years of independent ownership, this beautiful thatched roof hotel and dining space has been acquired by us here at The Heartwood Collection. The Potters Heron has historically been thought of with fondness as an established hotel venue and will now enter an extensive multi‑million pound refurbishment to create a warm and elegant 54 room inn with a 200 capacity restaurant dining space. This inn will feature Heartwood’s signature quirky, welcoming style with cosy snugs, rich colour schemes and textures that reflect the history of the pub and the local area.Recently announced in the Sunday Times Top 100 Places to Work, Heartwood Collection is an award‑winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities, serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns is renowned for being a home‑from‑home.Our strength is in our enduring community of like‑minded individuals, warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.Deputy General Manager - What we offer:Competitive salary including Tronc*Stepping Stones - Our industry‑leading training and development platform which supports progression for those who want itEmployee Assistance Program with Hospitality ActionThe Pantry – 100’s of retailers and experience discounts through Reward GatewayEnhanced Maternity & Paternity packageRefer a Friend Bonus up to £1500Instant access to pay you have already earned through EarlyPay50% off food at any Heartwood Inns or Brasserie Blanc20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discountA thoughtful gift to celebrate your birthdayLong Service Recognition AwardsCycle to Work SchemeDeputy General Manager - Our Ideal Candidate:Will have a great presence and a vibrant personalityAssist the General Manager and able to demonstrate leadership skillsBe a real team player who thrives on motivation and empowering your teamWill have experience in running busy operations and overseeing large teamsAbility to maintain high standards across all areas of the businessProven experience in delivering business growth, budgets, staff retentionOur investment in your development.About us:The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years.We’re really excited about the amazing opportunities this growth will create, and we hope you are too It’s a great chance for you to take the next step in your career and develop with us through our unique “Stepping Stones” training and development programme. xpwpeyx Heartwood Collection is a multi award‑winning hospitality group:Sunday Times Best Places to Work winner 2024Double winner at the Publican Awards 2024R200SRA 3 star ratedplus many more*OTE is based on a 48‑hour working week and the TRONC is calculated from the expected 6 months' site averageSeniority levelNot ApplicableEmployment typeFull-timeJob functionCustomer Service and ManagementHospitality, Restaurants, and Hotels and Motels#J-18808-Ljbffr