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Assistant Store Manager

2 weeks ago


Croydon, United Kingdom VanWonen Full time £125 - £150

OverviewAre you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey We are seeking motivated individuals to join our growing team as an Assistant Store Manager in our new Croydon store to help us lead our team to success and continue delivering exceptional service and expert advice to our customers. If you are ready to cast your line into a new opportunity, Angling Direct is the place for youCustomers are at the heart of everything we do. We are committed to providing our customers with the encouragement, advice and support so they have everything they need to get the most out of their fishing. To achieve our purpose of inspiring everyone to get out and enjoy an exceptional fishing experience, we are committing to be Europe’s leading omni-channel fishing tackle destination, for all anglers regardless of experience or ability.Do you have the skills to fill this role Read the complete details below, and make your application today.If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for youWhat You Will DoWork closely with the Store Manager to ensure the smooth day-to-day operations of the store. Step in to manage the store in the Store Manager’s absence, taking on full managerial responsibilitiesCollaborate with all staff to meet and exceed store targets, ensuring high performance and customer satisfaction. Assist in the recruitment and onboarding of new staff membersDrive sales by delivering outstanding customer service. xpwpeyx Maintain excellent store and visual merchandising standards to enhance the customer experienceAssist with store administration, including compliance with policies, procedures and banking. Handle customer and staff issues, including complaints and grievancesReport on buying trends and customer needs, contributing to the store’s strategic planning and improvementWhat We Are Looking ForPassionate anglers with solid fishing product knowledgeExperience of working in a retail environment, ideally with some leadership responsibilityGood understanding of retail processes and health and safety requirementsA driven, results-orientated individual with a strong focus on customer serviceConflict-management capabilities and the ability to motivate and maintain effective teamsStrong communication and organisational skills with the ability to manage and measure work effectivelyWhy Join Us?Join a team that loves angling and supports fellow anglersBe valued in a collaborative and supportive workplaceDeliver top-tier advice and an outstanding shopping experience to fishing enthusiastsGrow, collaborate, and share your fishing passion in a thriving businessEnjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation#J-18808-Ljbffr