Deputy Chief Operating Officer Division 2 Emergency and Medicine

Deputy Chief Operating Officer Division 2 Emergency and MedicineFind out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.Job SummaryThe Royal Wolverhampton NHS Trust is seeking an exceptional Deputy Chief Operating Officer to join our team to lead our Emergency and Medicine Division. As a talented and experienced senior leader, you will help drive performance, innovation and compassionate care across our services. Reporting directly to the Chief Operating Officer (COO) you will work in partnership with Divisional Medical Directors and Divisional Head of Nursing supporting the Trust's ambitious Community First Programme for services within Division 2 to ensure patients receive the right care in the right place. The Trust's Emergency and Medicine Services include one Emergency Department (ED), two Urgent Treatment Centres (UTCs), two Same Day Emergency Care Services (SDECs), 470 inpatient beds at New Cross Hospital and ambulatory care services across multiple sites including outpatients, endoscopy, renal dialysis and service diagnostics. The Division is split into twelve separate Directorates and the post‑holder is also responsible for Capacity and Site Management. If you are strategic, resilient, and passionate about empowering teams to achieve their best, we would love to hear from you. Provisional interview date – Thursday 11 December at New Cross Hospital, Wolverhampton.Main duties of the jobThe Deputy Chief Operating Officer, together with the Divisional Medical Directors and the Head of Nursing, will take considerable responsibility within a devolved structure for the management of the services within their area. This will include delivering the clinical services strategy – providing best‑practice care and improving the efficiency of these services and improving the experience of these services whilst ensuring finances are sustainable. This will also include developing clinical pathways for delivering innovative care to deliver the best quality for patients in a sustainable way.About UsThe Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as ‘Good’ by CQC. We have achieved numerous awards and recognitions.DetailsDate posted: 14 November 2025Pay scheme: Agenda for changeBand: 9Salary: £109,179 to £125,637 per annumContract: PermanentWorking pattern: Full‑timeReference number: 225-DIV2-7598650Job locations: New Cross Hospital, Wolverhampton, WV10 0QPJob responsibilitiesTake specific responsibility for the day‑to‑day management and operational and financial performance of the clinical and other services within the Division across all hospital sites.Be responsible for providing an appropriate infrastructure to support the clinical activity of the Division, ensuring the optimum utilisation of all resources available.Be responsible for developing a clear, detailed and shared understanding of the Division's performance and financial contribution, and the factors driving these, and using this understanding to inform better operational decisions and the planning and prioritisation of change.Form and drive a coherent strategy and change agenda to achieve the quality and finance expectations set out in the Clinical Services Strategy and Trust business plans. To achieve this, the DCOO will secure effective support from corporate functions and make best use of resources and outputs from the Clinical Quality and Service Transformation and Efficiency Programmes.Work closely with Wolverhampton Place colleagues and across the Group Structure to further develop and refine services.Lead bids for services and contract negotiations within the Trust's corporate framework, collaborating as needed with Trust colleagues and other health care providers to promote innovation and the development of services.Ensure the line management of Divisional staff is undertaken professionally and that each member of staff has a development and training plan consistent with Division and Trust objectives.See attached job description for full details includingOperational ManagementManagement of ServicesCorporate and Clinical GovernanceFinancial and physical resourcesPerformance ManagementStrategic, Service and Change Planning and DeliveryHuman Resource ManagementDevelopment of the Culture within the DivisionPerson Specification – Essential Education and QualificationsDegree level or equivalent education, ideally with relevant post‑graduate management qualificationsEducated to Masters level in relevant subject or equivalent level of experienceEvidence of recent professional and personal developmentSignificant evidence of continued professional development towards Board level in a specialist area.ExperienceEvidence of successful working across whole organisational teamsProven and significant leadership experienceSignificant track record of senior level management experience gained in a complex acute hospital settingExperience in liaison and negotiation at organisational level internally as well as externally, with a range of stakeholdersIn‑depth professional knowledge in a number of disciplines including e.g. financial management, performance management, information systems, staff management acquired through training and experience over extended periodExperience in leading, managing and developing a multidisciplinary team, including objective setting and performance management.DesirableWorked at Deputy Director level or equivalent.Skills and KnowledgeDynamic personality with the ability to build trusted stakeholder relationships and wide support networksStrong external communication skills, with experience of handling mediaExceptional communicator, able to create impact and demonstrate proactive customer relationship awarenessAbility to influence the design and delivery of commissioned resources so as to provide customers with high‑quality services.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.Additional InformationFrom 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. xpwpeyx Guidance can be found here: Criminal records checks for overseas applicants.Employer detailsEmployer name: The Royal Wolverhampton NHS TrustAddress: New Cross Hospital, Wolverhampton, WV10 0QPEmployer’s website: level ExecutiveEmployment type Full‑timeJob function Management and Manufacturing – Strategic Management Services#J-18808-Ljbffr