Engagement Director

Who We Are:AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We’ve been helping organisations build better digital products and stronger digital teams since 2014.We believe our work should always leave a legacy for the client. We do this through close relationships with our offices (or ‘Clubs’) so that our partners are always prioritised by a regional team close to them.This unique model has driven success for our clients and ourselves, evidenced by our remarkable organic growth since 2014.Join us - and help us fulfil our mission to close the world’s digital skills gap.We’re looking for an experienced Engagement Director to lead large-scale, complex client engagements from end to end. You’ll be responsible for ensuring successful delivery, maintaining strong client relationships, managing commercials, and building high-performing teams, all while contributing to the evolution of our solutions and practice.To be considered for an interview, please make sure your application is full in line with the job specs as found below.What you’ll bring to the table:Engagement LeadershipLead end-to-end delivery of client engagementsEnsure delivery milestones, quality, and expected outcomes are metIdentify and manage critical risks and issuesTrack and report engagement KPIs regularlyClient OversightBuild and maintain strong relationships with key client stakeholdersManage client expectations and resolve client-side issuesAct as the main escalation point for delivery concernsCommercial Management & Account DevelopmentOwn all engagement financials: revenue, margin, invoicing, collectionsPrevent revenue leakage and manage scope changesIdentify and support account growth opportunitiesTeam Leadership & ManagementLead, mentor, and motivate delivery teamsEnsure the right resourcing and skills mix for deliveryDrive a culture of accountability, high performance, and continuous improvementPractice DevelopmentProvide feedback on solutions to improve our overall propositionsShare methods, assets, and accelerators to enhance our reusable IPSkills & ExperienceStrong leadership and influencing skills (without relying on authority)Excellent communication – able to simplify complex topics for all audiencesProven problem-solving and decision-making under pressureHigh level of planning, organisation, and resource coordinationSolid financial acumen in managing engagement budgets and marginsAdaptability and a commitment to continuous learningWhy join AND Digital?We have three values: wonder, share, and delight. These values inform how we work with clients, and our culture: what it feels like to work for AND. We believe collaboration, ambition, curiosity and fun can drive innovation by creating a better environment for problem-solving.By joining AND, we’ll provide:Opportunities to work on projects with big clients and the chance to produce meaningful work that makes a difference to people’s lives.A “Blended Working” model, meaning you will be able to work in a range of locations from; your home, in your clubhouse, on a client, as well as just a change of scenery.A dedicated career scrum team, designed to help you reach your career goals and develop the skills you need to be your best self.An annual budget for training and upskilling, including allocated days off so you don’t have to study in your own free time.Monthly and quarterly team socials - on us - ranging from after work drinks, to driving experience days with your fellow club members.A safe environment for you to be yourself and challenge yourself.Benefits25 days holiday allowance + bank holidaysShare schemeA £1000 flexifund to use on a personalised list of benefits such Gym membership, Cycle to Work Scheme, Health, dental and optical cash planPLUS many moreFor a full list of benefits - click hereEqual Opportunities StatementAt AND Digital we embrace diversity and are committed to equal opportunities. We are actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application. xpwpeyx We want you to feel safe and empowered to let us know if you require any adjustments to be made to your application or interview process so please speak to our recruitment team.