Director, GTM Operations Europe

Director, GTM Operations Europe – Thomson ReutersA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.About the RoleIn this opportunity as Director, GTM Operations – Europe, you will be responsible for managing daily operations to achieve the designated goals for Segment Sales and Client Management teams across the Legal Professionals and Corporates Europe Segment of Thomson Reuters. The primary responsibilities of this position include partnering with the sales and business leadership to initiate and drive sales initiatives, lead CRM adoption and usage, own the sales and renewal forecast process, identify opportunities to remove administrative burdens, improve the efficiency of the sales organization, own strategy and execution of annual planning and develop technology plan for field tools through operations to support retention and growth through tactical and strategic initiatives.Key ResponsibilitiesExcel in directing a high‑performing global team, using exceptional interpersonal skills and cultural sensitivity to build a collaborative environment that empowers and drives success across markets.Initiate and drive major projects involving data collection, analysis, and investigation, develop recommendations, advocate initiatives, and create a model for implementation. The extent and range of projects include areas such as territory utilization projects, sales rep analysis, pipeline analytics, territory profiling, forecasting analytics and documenting best practice sales processes.Partner with Sales and transformation leadership by initiating and driving major projects involving Sales Operations analysis and investigation including, but not limited to, developing recommendations, advocating prioritization of initiatives, and creating a model for implementation.Partner cross‑functionally to define and implement optimal GTM structure to enable achievement of sales and renewal targets. Identify, design and lead projects that further simplify the complex data ecosystem to drive standardisation in business intelligence for the business.Proactively create and implement strategies for sales process improvement and effectiveness that facilitate an organisation of continuous process improvement, drive implementation and adoption of sales tools & support to ensure efficiency and consistency in coaching, performance, and reporting.Assess current operating processes and business model relative to the dynamics of the current market and position.Lead President level forecast calls to drive focus, accountability and deal‑level inspection to ensure efficacy of Corporates forecasting process.Demonstrate a strong ability to partner with cross‑functional teams, including Sales Enablement, Marketing, Product Development, and others, fostering a collaborative culture and managing diverse stakeholders. This includes applying conflict‑resolution and consensus‑building skills to drive sales process improvements and enablement initiatives.Partner with Sales, Marketing and Programme & Analysis teams to deliver a streamlined and accurate forecasting methodology with an emphasis on pipeline‑driven insights and performance‑based discussions.Structure, document, and communicate rules of engagement and sales policies within organisations balanced between the right level of required documentation and ease of use.Serve as a primary resource for pre‑sales inquiries while focusing the team on key priorities that drive and impact sales.Lead implementations for Segment acquisition & global integration.Work across Sales Operations to ensure best practices in process, tools and adoption.Qualifications10+ years of experience in GTM operations, sales, revenue operations, strategy, marketing or related experience.Four‑year college degree required.Business operations experience, primarily in project management, GTM structuring and implementing process improvements.Prior people‑management experience required leading a high‑performing team.Sales pipeline management and forecasting process experience.Experience using business analytics to determine root causes and identify solutions.Demonstrated knowledge and understanding of sales and client management workflow procedures and general business workflows.Prior exposure to sales and client management environments and working directly with the sales and account management field and inside organisation.Proven ability to build relationships cross‑functionally and influence all levels within the organisation.Strong thought‑leadership, influential communication skills, and a capacity to guide and direct field‑facing initiatives through the leadership team.Strong business acumen and ability to optimise operational sales channel performance.Proven effective project management capability in a highly‑matrixed, customer‑centric organisation.Ability to travel as required by the needs of the business – estimated 20%.BenefitsHybrid Work Model: Flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.Flexibility & Work‑Life Balance: Flex My Way set of supportive workplace policies designed to help manage personal and professional responsibilities.Career Development and Growth: Culture of continuous learning and skill development, Grow My Way programming and skills‑first approach.Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, two company‑wide Mental Health Days off, Headspace app, retirement savings, tuition reimbursement, employee incentive programmes, and resources for mental, physical and financial wellbeing.Culture: Recognised for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values: Obsess over Customers, Compete to Win, Challenge Your Thinking, Act Fast / Learn Fast, and Stronger Together.Social Impact: Two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and ESG initiatives.Making a Real‑World Impact: Helping customers pursue justice, truth and transparency by providing trusted, unbiased information.About UsThomson Reuters informs the way forward by bringing together trusted content and technology that people and organisations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government and media. Our products combine highly specialised software and insights to empower professionals with data, intelligence and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth and transparency.Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. For more information on requesting an accommodation, visit the relevant website. xpwpeyx Learn more on how to protect yourself from fraudulent job postings here.#J-18808-Ljbffr