General Manager

2 weeks ago

Belfast, United Kingdom VanRath Full time £150 - £200

VANRATH is delighted to be the exclusive partner for a prestigious luxury hospitality group in recruiting a General Manager for one of their flagship hotels.Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.This is a fantastic opportunity to join a thriving organisation known for its exceptional standards, strong reputation, and supportive work culture.The position is Permanent, Full-time, and based in Belfast.SalaryCompetitive salary (dependent on experience) plus an excellent benefits package and opportunities for career progression.Key ResponsibilitiesStrategic Leadership & OperationsDrive financial KPIs to support sustainable business growth.Develop and implement long-term strategic plans.Monitor industry trends and competitor activity to identify new opportunities.Ensure compliance with legal, licensing, and health & safety regulations.Oversee daily operations across all departments to ensure efficiency.Regularly review and optimise departmental processes.Lead the adoption of technology and operational improvements to enhance the guest experience.Guest Experience & EngagementMaintain consistently high standards of service.Monitor and respond proactively to guest feedback.Ensure all guest interactions are personalised and professional.Manage and resolve complaints quickly and effectively.Maintain a visible presence by engaging directly with guests.People & CultureRecruit, lead, and motivate high-performing teams.Foster a positive, collaborative, and innovative work environment.Promote staff engagement through training and development initiatives.Conduct performance appraisals and provide ongoing coaching.Ensure adherence to employment legislation and company policies.Financial & Revenue ManagementLead budgeting, forecasting, and cost management activities.Optimise pricing strategies and revenue management (ADR & Occupancy).Support corporate/group sales efforts, upselling, and event revenue generation.Provide financial analysis and reports to the Board.Industry & Stakeholder EngagementBuild and maintain strong relationships with tourism and hospitality partners.Represent the hotel at industry events to enhance brand visibility and reputation.About YouProven experience as a General Manager or senior leader within the hospitality sector, ideally in luxury or boutique hotels.Demonstrated success in driving strategic change, improving performance, and increasing revenue.Strong financial skills with expertise in budgeting, cost control, and revenue management. xpwpeyx For further details or to apply, please use the link below or contact Jack Groves in strict confidence.#J-18808-Ljbffr

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