Chief Officer

Job SummaryAre you the right applicant for this opportunity Find out by reading through the role overview below.Job Title: Chief OfficerLocation: Office based with regular travel across West LancashireRemuneration: Excellent pro-rate package including NHS pension and 30 days annual leaveHours: 0.6 WTEReporting arrangements: OWLS CIC BoardRelationships: The post-holder will work closely within the Board, Management Team, Clinical Teams, Independent Contractors and Member Practices.Job PurposeThe Chief Officer oversees the overall direction of OWLS. You will have a job to do, our sheer size and numbers (small) mean this isn't a role for endless delegation, you will need to role your sleeves up and get stuck in and provide the visible leadership needed to bring our people, practices, and stakeholders together to ensure that OWLS and our member practices are well positioned within the changing healthcare environment.The ideal candidate will have a combination of significant experience, strong leadership qualities, and the ability to navigate the Health and Social Care Landscape.We reserve the right to close this vacancy early if we receive sufficient applications for the role.Main Duties of the JobYou will be key in developing and shaping and delivering our plans, setting objectives to ensure efficiency and performance to meet our contractual obligations and targets for each service line.You will be equally comfortable as a team leader and team player. Your experience to date matters less than your drive, enthusiasm and focus.About UsOWLS is the not-for-profit GP Federation for West Lancashire. We have full membership our members are the fifteen GP Practices in West Lancashire covering a population of 118,000 across three Primary Care Networks (PCNs). Originally established by local GPs in 2000 as an out of hours provider, we became the GP Federation in 2017.Our VisionA thriving general practice community in West Lancashire, providing high quality services, directly and at scale, working with partners to improve the health and wellbeing of all our residents.We Do This ByWorking with Primary Care Networks to ensure General Practice is front and centre within the Neighbourhood Health ServiceSupporting general practice in West Lancashire, providing services for practices and PCNs where requiredActing as an honest broker for members and across servicesFacilitating at scale service delivery, directly and in partnership with othersPlaying an active part in building and training the primary care workforce of the futureJob Location10 Tithebarn Street, Upholland, Skelmersdale, Lancashire, WN8 0HGJob DetailsDetails Date Posted: 05 December 2025Pay Scheme: OtherSalary: £65,000 to £75,000 a year pro rata, depending on experienceContract: PermanentWorking Pattern: Part-timeReference Number: B Job ResponsibilitiesStrategic Leadership: Convert the company's high-level strategy into detailed business and operational plans and procedures in collaboration with the Board and execute these to drive performance and growth.Operational Management: Ensure the organisation is well run, overseeing daily business functions, including human resources, operations, and finance to ensure that we deliver high quality services for patients, member practices and Primary Care Networks.Financial Oversight: Work with the Finance Director to develop and manage budgets, ensuring operational activities align with financial objectives.Leadership and Talent Management: Lead, motivate, and mentor multidisciplinary teams, foster a positive culture, oversee recruitment and ensure effective performance management and staff retention across the organisation. Provide line management to members of the Management Team.Risk and Compliance: Establish and maintain systems and procedures to ensure legal and regulatory compliance and mitigate operational risks.Stakeholder Relations: Build and maintain strong relationships with internal and external stakeholders, including employees, members, local providers, and commissioners in the changing healthcare environment.Performance Reporting: Assess departmental/service performance through data analysis and key performance indicators (KPIs), report results recommend improvement strategies to the board and oversee their implementation.Continuous Improvement: Identify opportunities to improve the efficiency and effectiveness of clinical or support services or transferrable best practice, overseeing the implementation of changes to boost quality and productivity.Business Development: Identify and develop new income streams for OWLS, Primary Care Networks and member practices, directly and/or in partnership with other providers.Person SpecificationQualificationsDegree level or relevant role-related experienceKey SkillsExceptional leadership, organisational, and decision‑making abilitiesStrong analytical, problem‑solving, and strategic thinking skillsExcellent written, verbal, and interpersonal communication abilitiesExtensive experience and understanding of a range of business functions (HR, Finance, IT, etc.)Proficiency in data analysisExperienceSubstantial background in senior management or operations management, with a proven record of driving change and delivering results. xpwpeyx Demonstrable understanding of primary care, the broader health and social care system and the commissioning landscapeDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer DetailsOut of Hours West Lancashire CIC Ltd10 Tithebarn Street, Upholland, Skelmersdale, Lancashire, WN8 0HGWebsite: J-18808-Ljbffr