General Manager

2 weeks ago


Kilburn, United Kingdom The Quarters by Bravo Full time £150 - £200

Personal Assistant to Chief Executive Officer & Office ManagerFind out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.General Manager – Residential / Hospitality OperationsWe’re looking for an energetic and experienced General Manager to lead the day-to-day operations of a well-established BTR site at The Quarters Kilburn.You’ll be the face of the property, driving exceptional guest and resident experience, boosting revenue, and leading a motivated on-site team.What You’ll DoLead all on-site staff and ensure smooth daily operationsMaintain 100% occupancy and deliver on financial, compliance and performance targetsOversee maintenance, housekeeping and building standards, ensuring full health & safety and statutory complianceReview and improve processes, policies and service standardsConduct regular one-to-ones, appraisals and staff training, ensuring team developmentManage budgets, P&L, month-end reporting and financial accuracy with the accounts teamDeliver strong customer experience, community engagement and a vibrant calendar of eventsWork closely with Head Office, meeting KPIs, SLAs and driving lean operationsEnsure any Local Authority or Environmental Health matters are resolved promptlyWhat We’re Looking ForExperience as a Block/Property Manager or similar operational roleStrong financial acumen and confidence managing budgets and P&LProven people management and team leadership skillsExcellent customer service mindset with energy, enthusiasm and problem‑solving abilityHighly organised with strong communication skillsKnowledge of health & safety and compliance requirementsJoin us if you’re passionate, proactive and ready to elevate service, community and operational excellence. xpwpeyx Competitive Salary depending on experience.Seniority levelMid‑Senior levelEmployment typeFull‑timeJob functionGeneral BusinessHospitality#J-18808-Ljbffr


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