Senior User Researcher
18 hours ago
Made Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector.Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of public services.They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services.Key responsibilitiesAct as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders.Define the focus of research to ensure shared understanding of success criteria.Select appropriate research methods to design effective research projects.Work independently as a researcher within a multidisciplinary team on client projects.Advocate for user research within projects and with stakeholders.Plan research to inform the design of accessible, usable, and effective public services.Apply methods to analyze data and synthesize findings.Create actionable insights suited to various research phases.Identify key stakeholders, build relationships, and keep them updated on research progress.Present findings in meetings and 'show & tell' sessions to teams and stakeholders.Interpret research findings to validate or challenge team understandings of problems and solutions.Encourage decision-making based on research insights.Skills, knowledge, and expertisePracticeExperienced in user-centered, lean, and agile research methodologies including usability testing, contextual enquiry, rapid research, and evaluative research.Knowledge of accessibility and inclusive design.Understanding and adherence to Made Tech’s research standards, the MRS code of practice, and GDPR.Ability to communicate clearly and ethically with research participants, including GDPR compliance.CommunitySupport hiring and onboarding of researchers.Help define Made Tech’s design principles through delivering effective public services.Represent the community both internally and publicly.Contribute to communities of practice by sharing ideas, methods, and best practices.Proactively learn new research methods and analysis techniques, sharing knowledge with the UR community.Seek feedback on work and provide constructive feedback to colleagues.Desirable: Skills in Service Design, Content Design, or Interaction Design.Key measuresDelivery of effective public services for users and clients.Development of case studies demonstrating good public service design and outcomes.Growth and satisfaction within the UCD community at Made Tech.We continually listen to our teams and evolve our benefits, including flexible benefit schemes, social and wellbeing events, paid counselling, and support services. Successful candidates may be required to undertake SC clearance. Our hiring process is thorough, transparent, and supportive, with regular updates and feedback. xpwpeyx Register your interest to be notified of relevant roles.
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Senior User Researcher
1 day ago
Bristol, United Kingdom Government Digital Service Full time**Details**: **Reference number**: - 310842**Salary**: - £53,400 - £58,850- Based on capability. The base salary of this grade is £53,400. Offers made above this will be made up with a specialist pay allowance**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - GDS - GOV.UK**Type of role**: - Digital - Information...
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Senior User Researcher
5 days ago
Bristol, United Kingdom Department for Environment, Food and Rural Affairs (Defra) Full timeWe are recruiting 4 Senior User Researchers to join our vibrant team. The User Research team sits within User Centred Design (UCD) team, and we are well established in DDTS. The core ambition for DDTS is to make it easier and faster than ever for people to interact with Defra. To achieve this, we are continuously designing, building, and supporting...
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User Researcher
1 day ago
Bristol, United Kingdom Talent Full timeSenior User Researcher - Public Sector Remote Working £500-£550 - Per a day Inside IR35 4 Months Initially Help shape the future of digital public services. We are looking for a forward-thinking Senior User Researcher to drive the evolution of our digital platform. In this role, you will move beyond the basics to explore how interactive tools and AI can...
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Senior User Researcher
3 days ago
Bristol, United Kingdom Cabinet Office Full time**Details**: **Reference number**: - 419952 **Salary**: - £55,403 - £61,939 - A Civil Service Pension with an employer contribution of 28.97% GBP **Job grade**: - Grade 7 **Contract type**: - Permanent **Business area**: - CO - Digital **Type of role**: - Digital **Working pattern**: - Flexible working, Full-time **Number of jobs...
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Senior User Researcher
7 days ago
Bristol, United Kingdom Central Digital and Data Office Full time**Details**: **Reference number**: - 379193**Salary**: - £56,070 - £61,793- £56,070 - £61,793 Based on capability. The base salary of this grade is £55,403. Offers made above this will be made up with a specialist pay allowance.**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - CDDO - Workforce and Capability**Type of...
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Senior User Researcher
2 weeks ago
Bristol, United Kingdom ADLIB Full time**Own the research process for an essential product within a large organisation.**: - ** Work collaboratively with a mature User Research team, and wider UCD team.**: - ** Benefits include annual bonus, private medical insurance, and much more.** A major investments and financial services organisation are looking to add Senior UX Researchers to its User...
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Senior User Researcher
5 days ago
Bristol, United Kingdom Hargreaves Lansdown Full timeExcited to grow your career? Our mission is to 'help people save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at HL. Our user-centred design team is growing and we’re looking for an experienced Senior User Researcher to join our new forming squad. About the role You’ll work closely...
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Senior User Researcher
3 days ago
Bristol, United Kingdom Hargreaves Lansdown plc Full timeOur user-centred design team is growing and we're looking for an experienced Senior User Researcher to join our new forming squad. **About the role** You'll work closely with product managers, UX designers, content designers, UI designers, developers and others to ensure design decisions are informed by evidence and help the squad move forward with...
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Senior User Researcher
2 weeks ago
Bristol, United Kingdom Made Tech Limited Full timeMade Tech aims to positively impact the country's future by leveraging technology to improve society. We believe that a design-led approach can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to...
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User Researcher
7 days ago
Bristol, United Kingdom Public Sector Resourcing Full time**User Researcher **(Inside IR35)** **Contract Term: 6 months** **Contracting Authority: Cabinet Office** **Location: Hybrid - Manchester/Bristol - 1-2 days per week** This role is part of Cabinet Office Digital which provides, maintains and supports (amongst other things) the core IT infrastructure services relied on by all staff, such as: telephony,...
