General Manager
5 days ago
Company DescriptionInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Mercure Dartford Brands Hatch Hotel & Spa is a flagship, event‑led 4‑star property located right next to the iconic Brands Hatch Circuit. From race weekends to corporate conferences and spa retreats, we’re at the heart of high‑energy hospitality—and we’re looking for a hands‑on leader who thrives in a busy and dynamic environment.Job DescriptionGeneral Manager – Mercure Dartford Brands Hatch Hotel & SpaLocation: KentRole OverviewWe are seeking a visionary and commercially astute General Manager to lead this dynamic property. The role demands a leader who can drive performance across all departments, elevate guest experience, and deliver commercial results. With a unique blend of corporate, leisure and event business, this is an opportunity to shape a standout hospitality destination.Key ResponsibilitiesOversee daily operations across all departmentsEnsure the property is maintained to the highest standards in line with our 4‑star positioningImplement and monitor service protocols that consistently exceed guest expectationsChampion guest experience culture, personally engaging with guests and clients and resolving escalated service issues in a timely mannerCurate seasonal events and experiences that showcase the Hotel and drive incremental revenueCommercial ExperienceLead budgeting, forecasting, and cost control to maximise profitabilityAnalyse performance metrics and implement strategies to improve REVPAR, ADR, and occupancyPartner with Sales & Revenue functions to promote the hotel, Leisure club, M&E, across leisure, corporate, and event segmentsBuild strong relationships with local businesses, BID’s, suppliers, and community stakeholdersPeople LeadershipRecruit, train, and inspire a high‑performing team with a culture of accountabilityConduct weekly HOD meetings to align departmental KPI’sSkills & ExperienceProven success as a General Manager or senior leader in a 4 propertyStrong financial acumen with expertise in budgeting, forecasting, and P&L managementExceptional leadership, communication, and interpersonal skillsAbility to balance strategic vision with hands‑on operational oversightQualifications & ExperineceDegree in Hospitality Management, Business Administration preferredCertifications in Revenue Management)3 Years minimum experience as GM in similar size propertyBenefitsCompetitive salary with performance‑based incentivesOpportunity to lead a landmark property and spa facilitiesSupportive ownership and autonomy to shape the guest journeyBe part of Accor – a global hospitality leader with over 5,000 properties worldwideDiscounted room rates for you and your loved ones at Accor hotels worldwideCompany pension scheme28 days holiday (increasing to 33 with service)Free on‑site parking and meals during shiftsCareer development opportunities within Accor and the Hotel group including Marriott, IHG and Best Western Hotels. xpwpeyx How to ApplyIf you are ready to take the next step in your revenue career and join a company that values innovation, performance, and people—please submit your CV and cover letter online.#J-18808-Ljbffr
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General Manager
2 weeks ago
Dartford, United Kingdom K.B.C. Associates Ltd Full time80K plus 20% bonusSearching for an experienced General Manager to manage the hotel and operations of a branded, limited hotel. You will join a high performing team and have a strong focus on the delivery of excellent guest service as well as the performance of the business.As General Manager you would come from a Food and Beverage Background You will be...
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General Manager
2 weeks ago
Dartford, United Kingdom K.B.C. Associates Ltd Full time80K plus 20% bonus Searching for an experienced General Manager to manage the hotel and operations of a branded, limited hotel. You will join a high performing team and have a strong focus on the delivery of excellent guest service as well as the performance of the business. As General Manager you would come from a Food and Beverage Background You will be...
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