General Manager

OverviewJoin to apply for the General Manager role at Yusen Logistics.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.The CompanyYusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.We are looking for a General Manager in our Wolverton site (MK12 5PT).The General Manager will be responsible for the strategic planning and growth of the Hisense contract. Managing a team of 60 with 2 direct reports, the position holder will maintain and develop exceptional customer relationships and ensuring KPIs and operational targets are met through relevant contract teams. The General Manager will utilise their business acumen, focusing on exceeding company PBT targets in areas of responsibility.The role will offer a salary of up to £75,000 (depending on experience).What we offer:Car allowance of £6000 per annumBonus (up to 10%)Permanent Health insurance cover (4% of salary cover)Pension scheme – 6 % matched employer contributionComprehensive private family health cover25 days\' holiday (excluding bank holidays)5 days Volunteer Leave per yearOpportunity for Unpaid LeaveUp to 10 days international remote working*Critical Illness CoverOn Site Mental health First AidersMyStrength Wellbeing AppFree online Fitness Platform i.e. Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and NutritionEmployee benefits i.e. Free eye test*, up to 25% off gym membership, high street vouchersFree access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health.Tailored development and career opportunitiesKey responsibilities:Contract ManagementRobust account management for all contracts in line with commercial trading agreements and operational requirementsEstablish and maintain exceptional customer relationships, ensure excellent customer service and timely feedback and reporting to the customer while acting as the point of escalation for customer service issuesEnsuring that professional and effective communication is always maintainedEnsure Monthly and Quarterly business reviews are conducted and documented with actions and owners identifiedProfitability & Revenue GrowthDrive an agile and sustainable operation across multiple sites to deliver gross margin expectationsIdentify growth opportunities for full end to end supply chain services that YL offerIdentify and progress account development opportunities for service enhancement or additional business/volumesAutomationIdentify relevant technologies to optimise distribution site operationsDevelop a strategic partnership with the automation providers, establishing the SLAs and KPIs and driving the expected service levelsTeam LeadershipDrive a culture of cross functional collaboration, seeking the best outcomes and opportunities for all business units, leveraging best practice and continuous improvement throughout the organisationDevelop innovative and creative approaches to support and drive business strategies and goalsAt all times consider the wide effects of departmental decision making on the wider organisation, setting precedent and maintaining consistency of approach across the workforceUnderstanding the commercial impact of any financial decision makingDevelop and maintain a productive external network, providing opportunities for business insight, best practice, innovation and experience share. Drive engagement across the siteActs as a role model in the business, observing and promoting the Company values and behaviours and addressing shortfalls in a timely and proactive manner, regardless of where these are demonstratedSustainabilityIdentify opportunities to reduce environmental impact and enhance CSR. Lead and deliver sustainability initiatives aligned with external and internal next zero targetsActively promote sustainable solutions to the customerHSEEnsure that a best-in-class HSE performance is maintained within the site and that a culture of safety in everything we do is embeddedDrive an engaged and robust H&S agenda across the contract as part of the Senior Management TeamLead by example, providing guidance and mentoring as necessary to ensure a consistent approach by all employeesEnsure all health and safety procedures are adhered to all times, raising any non-compliances or concerns at the earliest opportunity, recommending, and implementing any agreed changesKey requirements:Bachelor’s degree or applicable experience requiredIOSH Managing Safely qualification desirableExperience in the field of contract logisticsDemonstrable track record of commercial, financial, and operational management in a logistics environmentExperience in technology integration to drive efficiencies and operational improvementsExperience of building and leading a highly performing teamProven experience of identifying and successfully implementing sustainable solutions reducing carbon footprintThe ability to influence stakeholders both internally & externally and at different levels of seniorityProven ability to lead organisational change and adapt to evolving business environmentAbility to utilise data driven insights to make informed decisions and drive performance improvementAbility to navigate and optimise strategies in the evolving marketplaceAbility to build external industry network, identifying trends and best practiceFlexible and proactive approachCommercial mindsetExcellent communication and customer service skillsAbility to implement and drive change across the organisationIT – Outlook, Excel, PowerPointAbility to withstand pressure and work to tight deadlinesWe thank all applicants for their interest. However, only those under consideration will be contacted. Yusen Logistics is an equal opportunities employer and encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential. xpwpeyx Yusen Logistics is a proud ’Disability Confident Committed’ employer.#J-18808-Ljbffr