General Manager

Our Olympians need youPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Two-time Olympic Gold Medallist, Rebecca Adlington is looking for the best talent in Leisure. With continued successful growth across our business we’re currently recruiting for an experienced swim General Manager who is passionate about creating a world class environment for learn to swim, in bespoke learn to swim centres. This is an integral role to not only the day to day operating of the centres, but the bigger vision to change the way learn to swim is delivered in the UK. If you have a passion for swimming and developing your management position in the leisure industry, this is the role for you.History of swimOlympians Rebecca Adlington, Steve Parry, and Adrian Turner are behind the creation of swim the UK's leading premium learn to swim experience in the country. We are using bespoke facilities to deliver a high-quality swimming provision to children aged 0-11. At swim our programme focuses on great technique and core skills before progressing onto distances, lessons have fun themes each week for children. Our members-only access offers clean, modern and warm changing rooms designed for children, a panoramic viewing lounge with refreshments and activities for the whole family, smart lesson management and our uniqueswim awards to celebrate your child’s achievements. All of this comes with a simple online booking process with no need to rebook every few weeks.Specific responsibilitiesLead the operations, customer journey, team and business of your swimfacilityPlan, deliver and monitor the swimprogrammeCreate and lead the industry with high standards of service to consistently deliver premium swimming lessons and support services to every customerRecruit the venues teaching and operating team identifying and securing local talentInspire, develop and lead a team to provide the highest level of service and customer experience, oversee all training and development ensuring they are aligned to swim valuesBe accountable for the annual income revenue budget and profit & loss accountsUse your initiative to drive revenue streams and secondary spend for swimManage all health & safety documentation ensuring day to day legal compliance and best practise is always a priorityDevelop and deliver the facilities maintenance plan to ensure appropriate maintenance is in place to safeguard the venueAbide by a code of conduct and carry out duties in accordance with swimsite policiesAttend regular meetings with the swim senior management team to provide updates on the swim xpwpeyx balance scorecardSupport with the future business strategy maintaining a commercial focus in support of marketing initiatives and plans to open new swimcentresEffectively network with key partners, identifying and building successful links in the local communityPerson SpecificationStrong written and oral communication and numeracy skillsKnowledge of sports/ activity programming and programme managementCustomer service focused, demonstrates a committed approach to quality of standardsCommercially driven with experience of working with Key Performance Indicators, P&L accounts and balanced scorecardsExperience of managing teams and demonstrating strong leadership skillsAbility to elicit cooperation from team members, suppliers and other internal departmentsAble to define operational key performance indicators and articulate these to othersAbility to manage budgets effectivelyOutstanding interpersonal skills to support effective working relationships at all levelsGood decision maker with great organisational and business development skillsGood working knowledge of Microsoft Office and CRM systemsPassion for sport, physical activity and healthThis role has out of hours and key holder responsibilityEmployee BenefitsPerformance related bonus potentialGreat annual leave packageBirthday offBright and colourful work kitDiscount on swimming and gymnastics lessons for family and friendsEmployee recognition scheme, rewards and team eventsMonthly staff training and collaborationMultiple Training and qualification opportunitiesEmployee assistance programme#J-18808-Ljbffr