Head of Operations

JLB are delighted to be working exclusively with British Dressage to lead the search for a new Head of Operations. This is a full time position based in Meriden, and reports directly into the the Chief Executive.Make your application after reading the following skill and qualification requirements for this position.About BDBritish Dressage (BD) is the National Governing Body for the Olympic and Paralympic sport of dressage. They offer competitions and training opportunities for riders at all levels, from grass roots to elite level. An exciting opportunity has arisen to join their senior management team as Head of Operations, based at their head office in Meriden, working on a hybrid basis.What You'll DoThis pivotal role is responsible for the day-to-day management of BD’s operations, ensuring the organisation runs smoothly and efficiently. As a member of the senior management team, the Head of Operations will report to the Chief Executive and will provide oversight to the key business functions and assume line management responsibilities of the IT team.As Head of Operations, you will lead the development and implementation of robust operational and HR policies and procedures that align with the organisation’s strategic goals and legal obligations. You will oversee internal processes and performance frameworks to ensure that British Dressage operates efficiently and effectively, while fostering a culture of continuous improvement. This includes managing recruitment and onboarding of staff members and ensuring compliance with the staff development and performance management schedules and systems.You will also be responsible for coordinating office facilities, IT systems, and supplier relationships, ensuring that the infrastructure supports the evolving needs of the organisation and its members. In addition, you will ensure compliance with all relevant regulations, including health and safety, data protection, cyber security, and risk management.A key part of the role involves championing effective communication and collaboration across departments and stakeholders, both internally and externally. You will play a central role in driving innovation and operational excellence, identifying opportunities to enhance efficiency through technology and process improvements, while maintaining the highest standards of business governance and service delivery.Who You AreBD are looking for a dynamic and experienced leader who can inspire and motivate teams, drive operational excellence, and uphold the highest standards of business governance and customer service. The successful candidate will be equally comfortable working at both strategic and operational levels, with a proven track record in managing complex projects and multi-stakeholder environments. An effective team player, you will be a motivated self-starter, who is equally adept at working independently. Excellent communication skills are essential, with the ability to build strong professional relationships.JLB are working exclusively on behalf of British Dressage to appoint a Head of Operations. All direct applications and CV's will be forwarded to JLB.If this role is of interest, then please press the apply button and include a copy of your CV.#J-18808-Ljbffr