Chief of Staff

This is Worldline.Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world in every part of commerce. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.The Opportunity :Worldline Merchant Services provides a complete set of payment solutions to Public Transport Authorities private mobility providers as well as system integrators. We have for customer most National Railways like SNCF SNCB or Deutsch Bahn; Europes largest cities (Paris London Madrid Brussels Milan etc.) and provide the full range of services from payment terminals payment gateways to acquiring.The Chief of Staff will plan and direct all administrative financial and operational activities for the CEO. Organising and prioritising for the CEO and the management board critical issues and required information so that effective decision making can take place will be a key part of the role.The Chief of Staff will act as a coordinator between top management and other key stakeholders while providing oversight and guidance on projects of high importance. Furthermore a special focus on executive-level advising project execution and key interdepartmental collaboration will be required.In partnership with the leadership team the Chief of Staff will problem-solve create and look to identify areas for process improvements while perform quality control on selected initiatives.The Chief of Staff will champion a people-first culture and actively participate in senior management board and leadership meetings.Ultimately the primary function of this role is to ensure everything runs smoothly throughout company operations for the executive leadership team.Day-to-Day ResponsibilitiesFacilitating and overseeing meetingsDealing with all internal and external queries directed toward the CEORepresenting the CEO at meetings and functions they cannot attend themselvesAssisting executives with their tasks including decision-making project management and others as requiredCollaborating with and advising the CEOActing as a liaison between executives and other relevant partiesAssisting human resources with the hiring of new employees and overseeing their onboarding processImproving the companys ongoing processes and organising procedures to ensure optimal efficiency and productivityGathering departmental reports and compiling them into an appropriate format for presentationMeeting with the companys board of directors for business updates and requesting monthly or quarterly meetings with relevant other management personnel / teamsWho Are We Looking ForWe look for big are looking for people who can drive positive change and support our growth practice this means :You have strong Management experienceYou have prior experience in a Chief of Staff roleYou have experience of working in a regulated environmentYour experience is in business management and / or as an executive assistant in a corporate settingYou have a proven record of Process improvement experience and awarenessYou bring a Change management understanding and experience of leading change initiativesYou have relevant industry experience preferable i.e. previous track record in a similar industryYou possess a Degree level qualification with a Masters Degree desirableLanguages : English required French not essential but may be beneficialCompetencies / Skills you bring :Strong leadership management and interpersonal skillsExcellent communicator in written and verbal form with a strong focus on interdepartmental communicationStrong relationship building skillsConfident decision maker and able to challenge where requiredAbility to organise and direct teams in multiple departmentsStrategic planning and problem-solving skillsAbility to work under pressure and prioritise important tasks over othersAbility to analyse and compile a large amount of data and come up with conclusive resultsAbility to motivateExperience planning and leading strategic initiativesAbility to work in a fast-paced highly independent environment and juggle multiple ongoing projects responsibilities and relationshipsComfortable holding team members accountable to project deadlines and identifying areas in need of supportRisk aware with experience of compliance activities within a regulatory businessBehaviours you demonstrate :High level of IntegrityAnalytically minded with a methodical approach to problem solving and continuous improvementResults drivenCan build trust and respect at all levelsVision creativeGravitas to breed confidence internallyCommitted motivated enthusiastic driven individual with a positive can do attitude.Adaptable and resilientPerks & BenefitsBe part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.Work with inspiring colleagues and be empowered to learn grow and accelerate your career.Work in an international environment with cutting edge technologies.Holidays : 30 4 as we do not fix public holidays save Christmas / New Year.Employee private medical cover access to a virtual GP service.Access to discounts and cash backs on shopping and benefits he gets access to todayLife assurance : it is 4x salary.Pension : the company will match contributions up to 10%.Shape the evolutionWe are on an exciting journey towards the next frontiers of payments technology and we look for big thinkers people with passion can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career - wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.Learn more about life at WorldlineAAP / EEO Statement :Worldlineprovides equal employment opportunities to all individuals regardless of their race colour creed religion gender age sexual orientation gender identity national origin disability veteran status or any other characteristic protected by state federal or local law. Further the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. xpwpeyx Discrimination of any type will not be tolerated.Key SkillsCompliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New ClientsEmployment Type : Full-TimeExperience : yearsVacancy : 1#J-18808-Ljbffr