Assistant Captain

2 weeks ago


Bristol, United Kingdom Hotel Co 51 Full time £125 - £150

Assistant Captain (Assistant General Manager) – MOXY BristolNot sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Sent by Hotel Co 51, this full‑time contract role is based in Bristol, England. The Assistant Captain is a front‑line leader who ensures smooth hotel operations, delivers exceptional guest experiences, and embodies the Moxy brand.Job SummaryEnergetic multitasker who leads from the front, maintains high standards for guests, and brings the Moxy brand to life by creating a fun, relaxed environment. Builds relationships with key partners and inspires the team to overdeliver.ResponsibilitiesSupports the Captain in all aspects of hotel management.Provides outstanding customer service and guest relations.Recruits, develops and manages a team that delivers exceptional service in the Moxy style.Ensures profitable hotel operation in line with company goals.Manages daily team activities and enforces company policies.Handles Food & Beverage outlets in the Moxy way.Manages room inventory and guest check‑in/check‑out procedures.Follows all food safety, licensing and health & safety policies.Promotes the Moxy brand and the Marriott Bonvoy loyalty program.Qualifications & SkillsHigh energy and a fearless do‑it‑yourself attitude.Excellent people skills and enjoyment of chatting with guests.Skilled multitasker who balances hard work with great service.Professional with clear communication; fluent in English (other languages a plus).Useful ExperienceMinimum 2 years of hotel management experience.Minimum 2 years of team management.Experience with property management systems (preferably Opera).Knowledge of point‑of‑sale systems (preferably Micros).Familiar with food safety & licensing laws.Experience maintaining brand standards.Event management, marketing or social media experience.Personal experience in travel and the travel industry.BenefitsHealth Cash Plan.Discounted room rates at Marriott hotels worldwide.Discount on food & beverages at Marriott hotels worldwide.Enhanced maternity/paternity/adoption pay.Pension scheme.Twenty‑eight holidays (annual increase up to a max of thirty‑two).Personality assessment may be part of the recruitment process.CompanyHotel Co 51 is a fast‑growing European hotel operator of Moxy Hotels, Courtyard by Marriott, Residence Inn, and AC Hotels by Marriott. Founded in Amsterdam in 2020, the company currently operates 25+ properties across 8 countries and supports new openings globally. Visit for more information.BrandMoxy offers a playful hotel experience for the young at heart, with over 100 properties worldwide. Moxy provides stylish, industrial design, sociable service and a distinct nontraditional ambiance, encouraging guests to “Play On #athemoxy.” For more information, visit or view their Instagram. xpwpeyx Moxy participates in Marriott Bonvoy, offering members a global portfolio, exclusive experiences, and elite status benefits.Seniority LevelMid‑Senior levelEmployment TypeContractJob FunctionManagement and ManufacturingIndustriesHospitality#J-18808-Ljbffr


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