Head of Trade

4 days ago

London, United Kingdom ClubMed Full time £150 - £200

About Club MedSubmit your CV and any additional required information after you have read this description by clicking on the application button.Established in 1950, Club Med is the pioneer of premium all-inclusive holidays. We have been continuously innovating over the last 75 years and now offer close to 80 ski and sun resorts across Europe, Asia, Africa, America and the Caribbean as well as a ‘Club Med 2’ cruise ship. Club Med offers a new way of experiencing holidays in its upscale friendly and multicultural resorts.Our success comes from the strong commitment to exceed customers’ expectations and deliver an unforgettable experience.Our management model separates Resorts (Operations) from Markets (Sales). In this position, you will belong to the EMEA Markets Business Unit (BU), which handles sales to customers living in the zone to our Club Med Resorts worldwide. You will be part of the UK, Ireland & Nordics markets cluster (Northern Europe Cluster).Job OverviewWith an overall current sales weight of 40% and with the strong ambition to accelerate our presence in the United Kingdom and in new markets (Ireland, Nordics), the Trade & MICE department plays a central role in the cluster current and future growth.The Trade & MICE Sales Manager will be responsible for generating revenue through the sale of our products and services to trade partners (travel agent and consortium) and MICE (Meetings, Incentives, Conferences, and Exhibitions) partners and direct clients. The ideal candidate will have a proven track record of sales success, strong communication skills, and the ability to develop and maintain strong relationships with clients.You will be directly managing a talented and highly motivated team of 8 staff located in the UK. You will be reporting to the cluster’s Managing Director.Main MissionsDevelop and execute a sales strategy to drive revenue and profitability growth from the trade and MICE channelsScale up the e-distribution channel of Club Med with partners OTAEnsure a smooth and thorough process from contract set up to payment follow upCollaborate closely with internal teams to ensure impactful marketing actions, customer satisfaction and deliver exceptional customer serviceOverlook the MICE sales and event production team ensuring that events are produced to a high standard, within budget, and on scheduleManage sales team and develop their competencies in line with HR processesProfileBachelor's degree in Business Administration, Sales, Marketing, or a related fieldProven track record of trade and MICE sales success in the travel or hospitality industryExperience xpwpeyx with Online Travel Agents distribution model and commercial requirementsInterpersonal skillsStrong communication, negotiation, and interpersonal skillsStrong problem-solving and analytical skillsAbility to work independently and as part of a teamAbility to work under pressure and handle multiple tasks simultaneouslyStrong organizational and time management skillsNegotiation skillsTechnical skillsDigital proficiencyUsage of tools : PowerBI / Salesforce / CoupaE-distribution knowledge (Derbysoft / API)LanguagesFluent English is mandatory, French is a plusTravel TripsWillingness to travel when needed

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