General Manager

About the RoleBelow, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.To lead the non-sailing aspects of the Club’s operations through the management team developing strategies that deliver the Club’s objectives within a framework of sound financial management. Along with the Sporting Director to set the management culture of the Club balancing the needs of members with the development of the business, building specific competencies, prioritising resources in the long-term interests of the Club.Principal Areas of ResponsibilityBuild a high performing, effective Management teamStructure and lead the non-sailing operations of the Club through this team, in accordance with the strategy set by the Flag Officers and CommitteeDevelop the strategy for the Membership function in order to maximise engagement with the existing membership and to attract and retain new membersOversee and support the Communications Manager in delivering the Club’s communication priorities both to our members and the wider sailing community and stakeholders, in collaboration with the Sporting Director. Develop and implement a strategy for Social Media engagementDevelop the Club’s Marketing strategy in partnership with the Sporting DirectorOversee the management of the Cowes and London Clubhouses (in London, in partnership with our supplier Leeming Pilkington) to deliver a high-quality food and beverage offering and competitive accommodation offering in both locations, and to attract external events to use the Clubhouse facilitiesDelivery of major events such as the Annual Dinner, the Rolex Fastnet Race Village in Cherbourg and the shoreside aspects of the Admiral’s CupWork with the Finance Manager to develop and monitor compliance with annual budgets (including cost targets), quality standards and other KPIsLead on asset management both of the physical infrastructure of the Club’s two clubhouses and Rating Office and also its intellectual propertyOversee the Club’s IT strategy including the use of AI and other tools to drive process automation the increase efficiency and accuracy in all aspects of the Club’s operationsEnsure the corporate and legal obligations of the Club (e.g.: HR management, CSR, Health & Safety, regulatory, including GDPR) are fulfilled including to the Committees and Club as outlined in the Club RulesAct as an ambassador and role model for the Club, engaging others in the sport from within the membership and externally, at all times reflecting the Club’s valuesPersonal qualitiesA knowledgeable executive: has a good understanding of the theory and practice of general management as well as business acumen. Understands value drivers and is able to present and evaluate business cases.An entrepreneurial personality: displays a strong commercial insight and external focus, high ambitions for the Club, and a pragmatic bias for action and continuous improvement.An expansive and strategic thinker: thinks beyond existing solutions and assumptions and comes up with new ideas. Has high conceptual ability. Is able to translate thinking into actionable strategies.A strong manager of people, projects and budgets: sets clear objectives, roles and responsibilities. Identifies and develops talent. Sets and delivers high expectations.A natural collaborator: builds effective relationships and works collaboratively to achieve objectives. Encourages respect and cross-functional working. A team player.A curious life-long learner: keeps up to date with developments in our sport and with hospitality and membership best practice. Continually builds own knowledge and skills.Aligned experience: has and can apply deep knowledge of premium hospitality, corporate entertainment and membership organisations.Desirable Skills & ExperienceRelevant Experience: A minimum of 5 years’ experience in hospitality, general management, members’ clubs or a related field.Technical Proficiency: Familiarity with finance, hospitality best practices, and IT relevant to a small business.Certifications: Professional certifications in hospitality, finance, or related disciplines are a plus.Personal Qualities: A proactive, adaptable, and resilient personality with a passion for customer service and the ethos of a prestigious members’ club. xpwpeyx Interest in, and knowledge of yacht racing at the highest level is desirable, but not essential.#J-18808-Ljbffr