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Account Manager

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About VouchedForVouchedFor is one of the UK's most exciting financial startups, and is set to scale up as the Trustpilot for professional services. People need to know who they can trust at key points in their life, and whether they need advice on their finances, legal matters or property, we use reviews, plus clever technology and processes, to connect people with the right financial, mortgage and legal advisers.Having raised venture funding from the same investors who backed Zoopla, eBay and Lovefilm and already achieved profitability, VouchedFor has grown subscriptions by 40% over the last year, and we are poised to grow rapidly.For that reason we are now in need of a highly ambitious Account ManagerAbout The RoleAccount Managers at VouchedFor are affectionately known internally as Member Coaches, and it is this term that underpins the purpose of the role. In this position, you will be responsible for onboarding new professionals (financial advisers, mortgage advisers, and accountants) to the VouchedFor platform, ensuring they receive the best possible experience.We have an incredibly strong inbound demand, driven by the Marketing and Business Development teams. It is then the role of the Account Manager to contact potential members by phone, email and video, encouraging them to upgrade their membership by highlighting the true value of VouchedFor.You’ll be using your skills and experience in relationship management to nurture your pipeline of advisers, providing them with a red carpet experience of VouchedFor, and giving them all the tools required to get up and running on site.You’ll be working with a highly motivated team, receiving high-level training and coaching from day one.You will work towards ambitious growth goals and have a real impact on the success of the businessAbout YouRequirements You’re determined to achieve great things in your career; you’re extremely motivated by achieving targets and goals You are passionate and mission-driven; you do the right things for the right reasons, and never compromise on key principles to hit a target You are adaptable, able to act on feedback and highly self-aware, possessing a very high EQ You have incredible grit and perseverance; you overcome obstacles to find practical solutions You possess a competitive edge and have a natural sense of resilience; you don’t only pick yourself up and keep going, but you become stronger each time You’ve always been able to talk to anyone; you’re most comfortable talking to people, immediately feeling like you’ve known them for years Your work ethic is second to none; you’re an incredibly hard worker Your natural communication style is warm, friendly and approachable It goes without saying that you’re extremely organised, have high attention to detail, and exceptionally strong written and verbal communication Bonus points if you Have a 2 1 degree or equivalent from a reputable university Are a fresh graduate looking for their first job, or have up to a year in a customer-facing role BenefitsWhy VouchedFor?We are in the rare position of being a profitable, well-funded business but with a start-up culture. This gives us options whilst keeping us agile and ensuring that everybody's contribution matters and is celebrated. We do set ourselves ambitious goals and are proud of our ability to deliver those through smart working.In addition, we offer Competitive basic salary of £22,000-£24,000. Realistic OTE of £28,000-£30,000. Uncapped commission structure. 25 days holiday. Career progression opportunities (some of our most senior people started as interns). Stock options in one of the UK's fastest growing financial technology companies. Free financial coaching through Hatch (worth £249). An exceptionally talented and friendly team. Our employees are our greatest asset. A note on locationWe believe that team collaboration and individual contribution is key to learning, growth and success, and that both of these are much easier to achieve when working from the office, together. Our aim is to have all teams work from our Teddington office, pending government advice. Please consider this factor before applying, ensuring your current location is viable.We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. VouchedFor is an equal opportunities employer and doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. Everyone is welcome and in this together.

3 months ago

Teddington, Greater London, United Kingdom

Full time


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