Operations Warehouse Team Leader (TO-59C29)
Found in: Whatjobs
Echo is an exciting, cutting-edge tech organisation, that have created a mobile app that allows people to manage their NHS repeat prescription orders online.Half of all medicine isn’t taken as directed. Given that we spend £17bn on medicine every year, this is a huge drain on NHS resources. Beyond waste, If people don’t take their medicine properly they are likely to get ill.Echo’s mission is to radically improve medicines adherence by making it easier for people to get, take and manage their meds. Founded by two patients frustrated with the status quo, we’ve assembled a unique team of designers, developers, logisticians and clinicians to build a pharmacy fit for 2019.Founded in 2015, we’re a diverse, inclusive team of 200 people, where we run one of England’s busiest pharmacies. Echo was VC backed, until the Summer, at which point we were acquired by McKesson UK, who we partner with, while remaining fiercely independent.This is a great position, working as a dedicated (Full-time) Fulfilment Team Leader for our pharmacy operation based in Perivale. As a successful Fulfilment Team Leader, you will help us in running a highly efficient and agile pharmacy operations service. You will need to be able to work on rotational shift work.RequirementsMain Duties and Responsibilities Coordination In conjunction with the other Team lead/s as required, the timely dispatch of medicines to achieve your teams’ objectives and KPIs as determined by management. Providing cover for other teams & other team leads during periods of absence, holiday, etc. Quality Being responsible for ensuring that the quality of service within your team is maintained at the highest possible standards for the patient. Carrying out spot checks and working closely with Operations managers to identify recurring problems, agree, initiate and monitor relevant corrective action. Health and Safety Comply with the company’s Health and Safety Policy, ensuring safe working conditions and practices within your area of responsibility (e.g. manual handling, use of PPE, safe use of equipment, stacking & storage, etc.). Record & report findings and take, or follow-up on, relevant corrective action. Ensure that a high standard of general housekeeping is maintained on a ‘clean as you go basis’. People Management Taking overall responsibility for all aspects of the effective supervision, training and health, safety & welfare of your team.Continuous Improvement Work closely with the Operations Managers to review and make practicable improvements to workflow, work processes and efficiencies within your own area in line with company and departmental objectives. Communication Keep your line Manager and other relevant managers and departments promptly advised on all relevant matters, problems or requirements. Required skill-set and experience; Ability to implement and ensure compliance with company policies and procedures. Good IT computer skills in Microsoft packages and Google Sheets. Ability to work effectively at speed and pace. Flexible approach to duties and tasks. Strong people management skills. Excellent organisation and prioritising skills. Experience working in a fast paced and changing environment. Experience leading medium to large teams. Experience working in a KPI's driven team. BenefitsWellbeing AllowanceEmployee Discounts perksEmployee Assistance ProgramPension SchemeLife InsuranceAnd much more!
2 months ago
Perivale, Greater London, United Kingdom