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The Graduate

IT and Operational Support - progression and training (TO-0051C)

Found in: Whatjobs

Description:

Please note this is a permanent position. Our Nationwide client are passionate about training within their organisation. Their employees are able to progress their professional qualifications and continually develop their skills within the industry. With unusual and sometimes unconventional projects, they have set out to become a company with a real difference. Reporting to the Operations Director our client have a requirement for a bright individual who has a passion for IT and wants to join a fast paced firm making a real difference to their sector. Duties will involve the following: • Tableau 'Creator’ building and devising workbooks alongside the Business Analyst • Maintain servers, data security, and all aspects of our network • Administrate the VOIP based phone system • Manage software including cloud-based storage, Microsoft 365, Nitro, and Encryption licenses • Implement the IT replacement cycle and keep an inventory of hardware • Troubleshoot and fix laptops, mobile devices, and other office hardware • Maintain printers and other office hardware including ordering inks, toner etc. • Support staff with Windows and software issues • Liaise with IT service providers to immediately resolve service faults • Provide cover for the Data Analysis including generating and issuing Management Information, client invoices, and client bordereaux. • Keep-up with trends and new technologies and propose new approaches where there are opportunities • Future: develop, program, debug, maintain, and test the company bespoke job management system Our client have a new operating platform across the business by way of a management system so the role will include some coding as the role progresses. PERSON SPECIFICATION: • Proven experience as an IT technician or relevant experience working in technology supporting users • Enthusiasms for new technologies and how they can be harnessed to drive business outcomes • Calm and able to cope with changing priorities • Hands-on and comfortable with taking on additional duties to support the business need • Excellent communication skills Able to program in JavaScript, JQuery, React, TSQL and NODE Experience of working with Visual Basic would be an advantage HOURS OF WORK: 9.00-5.30pm Monday to Friday with 1 Lunch Please note this role will start remotely and once out of the most recent lockdown move back to the office environment. HOLIDAY: 25 days plus bank holidays. BENEFITS: Excellent progression. Company pension. Support to continue training. HEATH & Safety: No current issues to report on site INTERVIEW PROCESS: First and second stage will be conducted via zoom.

2 months ago

Northampton, Northamptonshire, United Kingdom

Full time

The Graduate

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