Depot Manager

A quick look at the role We’re looking for an experienced Depot Manager to take charge of collections operations at Biffa’s Thetford Depot. You’ll be responsible for ensuring compliance with health and safety, environmental standards, and operator licences, while leading the team to deliver excellent customer service and continuous improvement. Your core responsibilities Work closely with a team of dedicated waste management professionals in an open and collaborative environment. Meet and exceed KPIs while driving best practice in cost control, productivity, and continuous improvement. Lead, develop, and inspire drivers and staff to create a high-performing and supportive workplace. Oversee and coordinate all depot resources, improving operational productivity and service quality. Take full responsibility for the depot’s profit and loss budget, delegating effectively to deliver consistent growth. Build and maintain strong relationships with local customers alongside a Biffa Business Improvement Manager, ensuring excellent and cost-effective service. Set clear objectives for operational staff, monitor performance, and take action to achieve results. Influence decisions, implement new practices, and contribute to shaping the future direction of the depot. This is more than just a job it's a chance to make a significant impact within a leading company in the waste management industry. If you're ready to push boundaries and lead with passion, we want to hear from you. Our essential requirements Proven background as an Operations, Depot, or General Manager, or in a similar senior role within services or logistics. Strong experience in managing profit and loss responsibility is desirable. Certificate of Professional Competence (CPC) qualification is desirable. IOSH qualification is desirable. Ability to perform effectively in a fast-paced, commercially driven, and time-sensitive environment. Excellent leadership and communication skills with the capability to influence and drive performance. And here’s why you’ll love it at Biffa. Competitive salary Car or allowance Ongoing career development, training and coaching – because if you don’t grow, we don’t grow. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme Changing the way people think about waste. At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn. #J-18808-Ljbffr