Personal Assistant

Personal Assistant (PA) to Clinical Services Job Summary:Lead and develop a comprehensive secretarial and administration service to support the Clinical Services Department (CS) ensuring effective operations are maintained. The postholder is expected to manage their time effectively, meeting tight deadlines and working largely unsupervised to support service delivery within the Welsh Blood Service (WBS). Considerable freedom to assess and prioritise the consultants' workload and make priority judgments on the competing demands for their time. Main duties of the job Provide full and effective personal assistance to the consultants in the execution of their duties, using own judgement and experience to manage diaries, meetings and prioritisation of workload. Receive and handle complex, sensitive information, as and when required, on behalf of the clinicians. This will include complex medical and technical correspondence with senior managers at the WBS and Velindre University NHS Trust (VUNHST) as well as external agencies such as the Welsh Government, national and international organisations, hospitals and other Blood Services in the UK and abroad. Receive, sort and prioritise incoming and outgoing mail to manage correspondence from and to medical, scientific and nursing staff. Acknowledge and compile routine correspondence, drafting responses as appropriate. Plan, support and take formal minutes at CS Operational Group (CSOSG) and other meetings chaired by medics. The minutes form part of the mandatory audit trail for regulators; the post holder requires a higher level of technical understanding to interpret and record discussions accurately. Maintain an efficient and effective filing system, including all aspects of relevant documentation in compliance with the regulatory standards applicable to the WBS. About Us Velindre University NHS Trust has a dedicated workforce that continuously strives to apply the key principles of value-based healthcare through a wide array of roles. We are proud of the specialist services we provide across Wales, including the cutting‑edge Velindre Cancer Centre and the award‑winning Welsh Blood Service. Our core values are accountability, boldness, caring and dynamism, ensuring the best possible care for our patients and donors. Job Details Date posted: 03 December 2025 Pay scheme: Agenda for change Band: Band 4 Salary: £27,898 to £30,615 a year Contract: Permanent Working pattern: Full-time Reference number: 120-AC033-1225 Job location: Welsh Blood Service – Ely Valley Road, Talbot Green, Pontyclun, CF72 9WB Person Specification Essential Higher National Certificate (HNC), National Vocational Qualification (NVQ) level 4 or Diploma in Business Administration / related subject or equivalent relevant experience. Demonstrable experience of working as a Personal Assistant for a senior or executive-level manager. Familiarity with record‑keeping and audit processes. Experienced user of Microsoft Office software tools. Able to work unsupervised and demonstrate initiative whilst balancing tasks and priorities for self and others. Work as a team member and foster good working relationships with staff at all levels and across all departments. Touch‑typing skills (minimum 40 wpm) and formal minute‑taking skills. Strong organisational skills, time management and ability to prioritise. Excellent verbal and written communication skills. Observe discretion and confidentiality. Ability to work and deliver to deadlines. Desirable Shorthand or minute‑taking qualification; audio typewriting experience. Experience of working within a highly regulated industry (e.g. Health, Engineering, Law, Financial Services). Use of electronic quality management and/or document management systems. Level 1 Welsh language skills. Auditing knowledge. Competence in Microsoft Project / Access / Excel. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure must be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. Employer Details Welsh Blood ServiceEly Valley Road, Talbot GreenPontyclunCF72 9WBWebsite: https://www.welsh-blood.org.uk/ #J-18808-Ljbffr