Customer Service Advisor
7 days ago
Customer Service Advisor | Private Patients Team | Permanent | Full-Time | St Mellons | Competitive salary plus excellent benefitsWe're looking for proactive, customer-focused Customer Service Advisors to become part of our dedicated Private Patients Team.In this key role, you'll be the first point of contact for self-funding patients, guiding them from initial enquiry through to booking consultations, diagnostics, or treatments. You'll be responsible for converting warm leads into appointments while ensuring a smooth, supportive, and positive experience throughout their healthcare journey.If you're passionate about delivering exceptional service and making a real difference in patients' lives, we'd love to hear from you.Duties and responsibilitiesHandling own enquiry workload effectivelyManage all Self-Pay patient enquiries, both over the telephone and online / email, from initial enquiry through to bookingWorking to agreed KPIs with positive and proactive customer-focused attitudeConvert warm leads into appointments / sales in order to meet key performance targetsDeliver high quality customer service & care, in line with the expectations of a leading private healthcare businessRole model our Purpose and Values - driving a culture of service excellence, respect, collaboration and care for our colleaguesDemonstrate excellent communication, interpersonal and relationship building skillsUtilising a variety of systems that support the prioritization and managing of your workloadWho we're looking forStrongly target motivatedExperience working within a sales environment / up-sellingCustomer Service focusedConfident approach to handing a variety of systemsEnjoys working in a collaborative, fast paced team environmentBe able to work effectively within their HUB while operating within a national sales frameworkStrong communication skills, demonstrating an ability to positively lead teams across multiple locationsWorking Hours : Monday - Friday (shifts between 8am - 19:00), occasional Saturday 8am-4pm. 37.5 hours per weekContract Type : PermanentBenefits :We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to :35 days annual leave inclusive of bank holidaysEmployer and employee contributory pension with flexible retirement options'Spire for you' reward platform - discount and cashback for over 1000 retailersFree Bupa wellness screeningPrivate medical insuranceLife assurancePlease see the attached benefits leaflet for more information.We commit to our employees well-being through work life balance, on-going development, support and reward.Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference; it is their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.Closing date : In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications #J-18808-Ljbffr
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Customer Service Advisor
4 days ago
Cardiff, United Kingdom Brook Street Full time**Customer Service Advisor** Brook Street is looking for a confident and dedicated Customer Service Advisor to join an excellent organisation on a temporary basis. There is an opportunity to be made a permanent member of staff If offered a permanent role it will involve weekend work on a rota basis therefore you must be flexible with your working...
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Customer Service Advisor
2 weeks ago
Cardiff, United Kingdom Pertemps Network Group Full time**Customer Service Advisor**: - 0582047711 Applicants **£12 Per Hour** - Full Time**Temporary** **Cardiff, Cardiff** **Customer Service And Call Centre** **Job Description**: **Customer Service Advisor** **Central Cardiff** **35 hours per week, 9am - 6pm Monday to Friday** **6-month temporary assignment - hybrid working after initial 2-week training...
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SERVICE ADVISOR ~ CUSTOMER SERVICE
2 weeks ago
Cardiff, United Kingdom Experis UK Full timeService Advisor Location: Cardiff Salary £28,000-£29,500 basic (DOE & accreditation) OTE: Additional £5,000 (CX + service plan bonus) The Role A customer-focused Service Advisor is required to join a busy dealership service department. You'll manage service bookings, communicate clearly with customers, and help drive customer satisfaction and...
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Customer Service Advisor
1 week ago
Cardiff, United Kingdom Carbon60 Global Full time**CUSTOMER SERVICE ADVISOR** Carbon60 are looking to recruit three customer service advisors for UK leading utilities provider in Cardiff. This is on a Temporary basis for a minimum of 5 Months. This is an exceptional opportunity to join a friendly team in a modern office that offers flexibility and hybrid working. **ROLE**: Customer Service...
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Customer Service Advisor
4 days ago
Cardiff, United Kingdom Adecco Full timeJob Title: Customer Service Advisor Contract Type: Temporary - Ongoing Salary: £14.12 per hour Working Pattern: Full Time Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12. As a...
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Customer Service Advisor
13 hours ago
Cardiff, United Kingdom Allen & Harris Full time**Allen & Harris**is seeking an experienced**Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in Cardiff.As our Customer Service Advisor, you will provide property management and tenancyadministration support services to branches, landlords, and tenants. We offer a clear, defined career path, support to study for...
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Customer Service Advisor
4 days ago
Cardiff, United Kingdom Candidate Source Ltd Full timeThe role of Customer Service Advisor will be working in a dynamic team on a major project for a large UK Financial Services company, assisting with inbound calls from existing customers and preforming administrative activities. Please note you will notbe making any cold calls or required to cross or up sell any products at any time. This is a great...
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Customer Service Advisor
1 week ago
Cardiff, United Kingdom Telecare24 Full timeDo you pride yourself on providing an exemplary customer experience? Could you thrive in a small, but cohesive team that works together to exceed customer expectation? Due to our continued growth, we offer the opportunity for a Customer Service Advisor to join our small and friendly but busy team, at our Cardiff Office. **About Us** Telecare24 is a fast...
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Customer Service Advisor
2 days ago
Cardiff, United Kingdom MarkJames Search Full timeJob description Customer Service Advisor - Cardiff - £14.02 p/h - 3 month contract likely to be extended / go permanent although not guaranteedI am working with a well-known energy company in Cardiff to recruit 8 Customer Service Advisors due to increased workload! This role is working on a predictive dialler making outbound calls as well as dealing with...
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Customer Service Advisor
1 week ago
Cardiff, United Kingdom Liberty Full timeLiberty has an exciting opportunity for a Customer Service Advisor to join our team, based in Cardiff. As our Customer Service Advisor, you will provide a high-quality customer and administration service experience. You will be working on a full-time, permanent basis, working 40 hours per week (5 days in 7 inclusive of weekends) and in return, you will...
