Warehouse Optimisation Manager

Our client, a highly regarded freight forwarding and logistics specialist for the aerospace industry, are looking for a Warehouse Optimisation & Product Manager to join their team based in the London Heathrow area.

Main Purpose of the Role:

Reporting to the VP of Global Operations, the Warehouse Optimisation & Product Manager is responsible for driving operational excellence through process improvement, data-led decision-making, and the implementation of innovative warehouse technologies (e.g., WMS, automation, analytics platforms). This hybrid role combines operational efficiency with product ownership - ensuring warehouse workflows, systems, and teams operate at peak performance to achieve business goals. The position plays a key role in maintaining the company’s industry-leading warehouse service offering across it’s global network, delivering measurable value and exceptional results for their clients.

On Offer:

* A key role with global responsibility and reporting in to the VP of Operations in the US. Opportunity to grow expertise through ongoing coaching, training and development sessions

* Competitive salary of c.£70K, dependant on experience

* Generous holiday with 25 days per year, plus UK public holidays and an additional day for your birthday

* Contributory pension scheme, private health insurance, life assurance, Employee Assistance Programme and Free on-site parking

Duties and Responsibilities of the Warehouse Optimisation & Product Manager:

Operational Efficiency

* Analyse current warehouse processes (receiving, picking, packing, shipping, inventory control) to identify inefficiencies and bottlenecks.

* Develop and implement strategies to improve throughput, accuracy, and cost-effectiveness.

* Lead continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies.

* Establish, monitor, and refine KPIs such as order accuracy, pick rate, fulfilment time, and space utilisation.

* Standardise operational best practices and SOPs across all warehouse locations.

* Develop slotting and storage strategies in conjunction with the use of storage media to maximise storage density and operational efficiency.

Product & Systems Management

* Own the roadmap, implementation, and optimisation of warehouse management and automation systems (WMS, ERP integrations, dashboards, robotics).

* Collaborate with internal IT and external vendors to design scalable, efficient, and tailored technology solutions.

* Gather and translate operational feedback into actionable system improvements and feature development.

Data & Reporting

* Design and maintain analytics dashboards and reports to monitor performance against key metrics.

* Conduct root-cause and trend analyses to identify operational risks and opportunities.

* Deliver regular insights and recommendations to leadership, enabling strategic decision-making and continuous optimisation.

Customer

* Partner with Customer Solutions Teams to deliver comprehensive and compelling RFQ responses.

* Translate customer requirements into tailored operational and technology-based solutions.

* Collaborate with IT to integrate customer-driven technology initiatives.

* Attend Customer QBRs to present performance data, discuss continuous improvement initiatives, and identify cost-saving opportunities.

Leadership & Collaboration

* Partner with cross-functional teams (Customer Solutions, Operations, Transport, and IT) to align on efficiency and technology goals.

* Lead workshops and training sessions to embed a culture of continuous improvement within warehouse teams.

* Act as the bridge between warehouse operations, technology, and product development.

To Be Considered for the Warehouse Optimisation & Product Manager:

* Minimum 5 years’ experience in warehouse operations, logistics, or supply chain management.

* Proven success in process improvement and / or warehouse systems management.

* Track record of implementing automation, WMS, or efficiency-driven technologies.

* Proficiency in data analytics tools and project management methodologies.

* Excellent communication, stakeholder engagement, and presentation skills.

* Ability to lead cross-functional projects across technical and non-technical teams.

* Strong project and change management experience (Agile, PMP, or Prince2 desirable).

For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry