Third Party Capture Motor Claims Handler
3 days ago
Working Hours: 37.5 hours per week, working shifts between 8am-8pm with a minimum of 1 late shift per week (12-8pm). Every other Saturday 8am-1pm, with lieu time taken in the week. Due to working shifts, you will need to be flexible on working days. We are looking for Third-Party Capture Motor Claims Handlers to join our company, which is recognised by Forbes as a World's Best Employer and Best Employer for Women. As a Third-Party Capture Motor Claims Handler, your purpose will be to contact Claimants who have been involved in an accident with our policyholder and convert them in to accepting our services to deal with their vehicle damage claim, as well as any replacement vehicle needs. If they accept our offer, you will be responsible for arranging their vehicle damage to be dealt with, as well as instructing for a replacement vehicle to be supplied and/or offering cash alternatives., As a Third-Party Capture claims handler, your responsibilities will include:Case Management: Work through your team's case load efficiently to achieve monthly targets, both individually and collaboratively.Quality Assurance: Maintain a high standard of accuracy and compliance to meet internal and external audit requirements.Customer Service: Deliver professional standards of service to internal and external customers.Communication: Handle inbound and outbound calls and correspond with all relevant parties via telephone or email.Supply Chain Coordination: Instruct the relevant supply chain to contact the claimant and initiate the claim process.Commercial Awareness: Upsell company services to prevent claimants from using alternative providers.Previous experience within motor insurance or credit hire would be desirable, but not required.Strong verbal and written communication for handling calls and email correspondenceAttention to detail & accuracySkilled in upselling services and handling objections.Ability to prioritise workload, manage time effectively, and work under pressure in a fast-paced environmentProactively prioritise tasks to ensure deadlines are metDecisive decision makingEnthusiastic, determined and target driven to achieve results individually and as part of a teamWillingness to learn and ask questions to support in own developmentComputer literate.25 days holiday plus Bank Holidays and Wellbeing time. Plus, an option to buy and sell holiday.Smart casual dress codePension SchemeAnnual UK Awards Night and Charity fundraising eventsProgression opportunities, plus access to learning and development resources; including LinkedIn Learning, Coursera, Lean Six Sigma training and examsFree yearly eye test and discount on new frames and lensesGroup Life Assurance & Income ProtectionPrivate Medical Insurance (optional)Employee Assistance Program (EAP)Volunteers WeekOptional flexible benefits (at a cost to you): cycle to work scheme, critical illness insurance, dental insurance, health screening, travel insurance, home technology, share save scheme and give as you earn. #J-18808-Ljbffr
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Third Party Capture Motor Claims Handler
5 days ago
Norwich, Norfolk, United Kingdom Verisk Analytics Full timeDescriptionHybrid working (once reached competency)Working Hours: 37.5 hours per week, working shifts between 8am-8pm with a minimum of 1 late shift per week (12-8pm). Every other Saturday 8am-1pm, with lieu time taken in the week. Due to working shifts, you will need to be flexible on working days.We are looking for Third-Party Capture Motor Claims Handlers...
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Third Party Capture Motor Claims Handler
5 days ago
Norwich, Norfolk, United Kingdom Verisk Full timeJob DescriptionHybrid working (once reached competency)Working Hours: 37.5 hours per week, working shifts between 8am-8pm with a minimum of 1 late shift per week (12-8pm). Every other Saturday 8am-1pm, with lieu time taken in the week. Due to working shifts, you will need to be flexible on working days.We are looking for Third-Party Capture Motor Claims...
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Motor Claims Handler
7 days ago
Norwich, United Kingdom Aviva Full timeMotor Claims Handler - Third Party Team Starting salary between £25,100 to £28,500 (depending on hours, skills and experience) plus additional benefits Our standard full-time contracts are for 35 hours per week (with options for part time working). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer...
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Motor Claims Capture Specialist
3 days ago
Norwich, United Kingdom Verisk Analytics Full timeA leading analytics company in the UK is seeking a Third-Party Capture Motor Claims Handler. This role involves managing claims, ensuring quality service, and upselling company services to clients. Candidates should possess strong communication skills and attention to detail. The position offers flexible working hours, 25 days holiday plus benefits such as...
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Motor Personal Injury Claims Handler
3 days ago
Norwich, United Kingdom Aston Charles Full timeMotor Personal Injury Claims Handler (Home-Based) - NorwichJob Type: Permanent Sector: General Insurance Specialism: Claims Location: London & South Town/City: Norwich Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: to £35K plus benefits Posted: 28-May-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122 Job Views: 3A...
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Motor Claims Handler
3 weeks ago
Norwich, United Kingdom Verisk Full timeWe are seeking a few individuals to join our Forbes’ recognised World's Best Employer global company, where you’ll receive full training and support to learn how to effectively manage motor claims. You’ll be based in our Norwich office with the opportunity for hybrid working, once you’ve reached competency. We pride ourselves on supporting employees...
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Claims Handler
2 weeks ago
Norwich, United Kingdom Employment Specialists Full timeThis is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims. It's your ability to deal with claimants and handle all aspects of Claims activities that is most important – specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including...
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Claims Handler
2 weeks ago
Norwich, United Kingdom Employment Specialists Full timeThis is a great opportunity to develop your Claims Handling knowledge and skills into handling a wide variety of Commercial Claims.It's your ability to deal with claimants and handle all aspects of Claims activities that is most important - specific technical class knowledge can be learnt. You'll work closely with the rest of the Commercial team including...
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Claims Handler
1 week ago
Norwich, United Kingdom Employment Specialists Ltd Full timeSearch For Job Vacancies... Insurance, Financial and Legal Our Client, a successful company within the Insurance industry is looking for an Accidental Damage Claims Handler due to a period of continued growth. Accordingly it's a great place to develop your experience and to grow your career as they are keen to promote people internally, for example into...
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Motor Claims Handler
5 days ago
Norwich, United Kingdom Aviva Full timeMotor Claims Handler - _Starting salary between £21,700 to £29,143 (depending on hours, skills and experience) plus additional benefits_ - Our standard full time contracts are for 35 hours per week but we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for a 40 hour contract. There are also...
