Digital Product Officer

2 weeks ago


City of Westminster, United Kingdom Dogs Trust Full time

Responsibilities Assist in managing, maintaining and updating digital products and CMS, supporting new releases, enhancements and issue resolution. Collect and analyse product data and user feedback, producing reports to inform continuous improvement. Support user testing and research, ensuring changes are user‑centred, accessible and compliant. Collaborate with stakeholders across teams, maintain product documentation, and support workshops and process development. Team & Context The Marketing & Communications team plays a vital role in strengthening the Dogs Trust brand and inspiring public engagement with its mission to support dogs in need. Within this function, the Digital Team manages and enhances Dogs Trust's online presence, including the organisation's website. The Digital Marketing Team focuses on planning, developing, and delivering digital campaigns across channels such as paid search, paid social, and display advertising. Qualifications & Skills We're looking for someone with experience in digital product support or CMS, strong analytical and problem‑solving skills, and a good understanding of user experience, project management and accessibility. You'll be organised, detail‑oriented, a strong communicator, work well in a team, and be eager to learn and develop new skills. #J-18808-Ljbffr



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