Supervisor - 16 Hour Permanent Contract

Seasalt is a thriving retail lifestyle brand who put its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.Our Supervisors take responsibility of the store and team members when required. They deliver exceptional customer service, ensure the shop always looks its best and support the Store Manager and Assistant Store Manager with the day-to-day running of the store.We now have a fantastic opportunity for a Supervisor to join the Silverburn team on a 16 hour permanent contract.You'll Help Us BySupporting the management team in creating a service culture within the store team that puts the customer at the heart of everything they doGuiding the Sales Advisor team on how to recommend additional services to drive sales such as omni-channel selling, gathering customer data, and recommending add-on purchasesSupporting the store leadership team with driving store sales, profitability and consistent KPI achievementImplementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the storeTraining the Sales Advisor team to have a thorough knowledge of our brand, products, design inspiration and servicesCommunicating store performances to your team and key stakeholders around the business, providing regular feedback, highlighting any risks and opportunities to sales for the businessSupporting your Store Manager with all store operations such as management of stock, loss prevention, escalation and incident reporting, health, and safety, GDPR, cash handling, key holder responsibilities and store safety standards amongst othersBeing a key-holder for the store and having sole responsibility for running the store when requiredThe Skills You'll Be Sharing With The TeamCoaching will come naturally to you; you’ll be passionate about inspiring your team to have excellent product knowledge and will lead by example with your customer service skills. Driving sales, thinking commercially, and working towards KPI’s will be really important to you and is key to this role.Difficult situations don’t phase you as you have an adaptable and resilient attitude, being able to respond positively to change. You’ll be confident in giving feedback to all members of the team, along with sharing ideas with management on how to drive performance.Why We Hope You'll Love Working With UsThe success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.BenefitsHourly rate: £13.1031 days (FTE) paid annual leave, increasing with length of serviceUniform allowanceAttractive 50% employee discountHealth Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health supportFree access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counsellingFlexible benefits scheme to personalise your benefits packageEnhanced family leave policiesPension Scheme with generous 7% employer contributionsLife assurance programmeLearning and Development opportunitiesDo Good Things with our two days per year paid volunteering opportunitiesEmployee networks to develop and provide support to our people, including the Inclusion Network100’s of savings on top retailers and gym memberships through our discount hubAt Seasalt we have a brilliant team of people - they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness, and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow - so please apply if this is a role that would make you excited to come to work every day. #J-18808-Ljbffr