Helpdesk Operative
1 week ago
Pinnacle Group is looking for a highly organised and experienced Maintenance Coordinator to join our team as the first point of contact for all helpdesk enquiries. In this pivotal role, you will be responsible for managing the day‑to‑day administrative functions of the contract office, ensuring that all reported jobs are allocated, tracked, and resolved efficiently. You will play a crucial role in maintaining excellent communication between clients, contractors, and internal teams to guarantee smooth operations and timely job completion. You will be joining our Total FM team based at the University of Hertfordshire. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best. The ideal candidate will bring administration experience within a Facilities Management or similar environment, demonstrating strong computer literacy, excellent interpersonal skills and the ability to work proactively under their own initiative. This is a full time position working 37.5 hours per week. There are 3 available shift patterns that will change on a weekly basis. Week 1 8AM-4PM, Week 2 9AM-5PM, week 3 10AM-6PM. Who We Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We're a people‑first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who We're Looking For We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key responsibilities: Signing visitors and sub‑contractors in and out of the facilities Manage students queries via phone, email and face to face. Sorting students incoming posts Logging cleaning and maintenance jobs on internal software (Concept Evolution). Update staff keys. Photocopying, filling and sorting of paperwork Auditing Conferencing – checking in/out delegates and other ad hoc jobs for conferencing. Key requirements: Experience of working in a similar role within the sector Ability to work independently and use initiative Reliable and responsible with a flexible approach to work Good communication skills Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex‑armed forces personnel and their families. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes Personal Development Plans #J-18808-Ljbffr
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Helpdesk Operative
1 week ago
Hatfield, United Kingdom pinnaclegroup.co.uk Full time# Helpdesk Operative## Job IntroductionPinnacle Group is looking for a highly organised and experienced Maintenance Coordinator to join our team as the first point of contact for all helpdesk enquiries. In this pivotal role, you will be responsible for managing the day-to-day administrative functions of the contract office, ensuring that all reported jobs...
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Helpdesk Operative
6 days ago
Hatfield, United Kingdom Pinnacle Group Full time**Helpdesk Operative **(P420)****: **Overview**: **Ref**: P420 **Salary**: £22,308 - £22,308/annum **Location**: - United Kingdom - England - East of England - Hertfordshire - Hatfield **Contract Type**: Permanent **Posted**: 11 September 2024 Pinnacle Group are looking for a motivated Helpdesk Operator to be the first point of contact at the...
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Hatfield, United Kingdom pinnaclegroup.co.uk Full timeA leading UK housing services provider is seeking a Helpdesk Operative based in Hatfield. This role involves managing administrative tasks and serving as the first point of contact for helpdesk inquiries. The ideal candidate will possess strong computer and communication skills, have experience in a similar role, and be able to work independently. This is a...
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Maintenance Helpdesk Coordinator
1 week ago
Hatfield, United Kingdom Pinnacle Group Full timeA leading facilities management provider is seeking an experienced Maintenance Coordinator to manage helpdesk enquiries and administrative functions. The role focuses on effective communication between clients and internal teams, ensuring smooth operations. Ideal candidates will have relevant administration experience and strong computer skills. This...
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Helpdesk Operative
1 week ago
Hatfield AL BE, United Kingdom Pinnacle Group Full time £40,000 - £50,000 per yearJob IntroductionPinnacle Group is looking for a highly organised and experienced Maintenance Coordinator to join our team as the first point of contact for all helpdesk enquiries. In this pivotal role, you will be responsible for managing the day-to-day administrative functions of the contract office, ensuring that all reported jobs are allocated, tracked,...
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Administration Services Operative
1 week ago
Hatfield, United Kingdom Computacenter Full timeLocation: UK - Hatfield | Job-ID: 215492 | Contract type: Standard | Business Unit: Business Operations & AdministrationAdministration Services OperativeLife on the teamThe team ensure the day to day running of inventory and logistic support. We supply support to many areas of the business which include service logistics helpdesk support, warehouse query...
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Administration Services Operative
2 weeks ago
Hatfield, United Kingdom Computacenter AG & Co. oHG Full timeSelect how often (in days) to receive an alert:Administration Services OperativeLocation: UK - Hatfield | Job-ID: 215492 | Contract type: Standard | Business Unit: Business Operations & AdministrationAdministration Services OperativeLife on the team The team ensure the day to day running of inventory and logistic support. We supply support to many areas of...
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Administration Services Operative
1 week ago
Hatfield, United Kingdom Computacenter2024 Full timeLocation: UK - Hatfield Job-ID: 215492 Contract type: Standard Business Unit: Business Operations & AdministrationAdministration Services OperativeLife on the teamThe team ensure the day to day running of inventory and logistic support. We supply support to many areas of the business which include service logistics helpdesk support warehouse query support...
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Administration Services Operative
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter AG & Co. oHG Full time £25,000 - £40,000 per yearLocation: UK - Hatfield | Job-ID: | Contract type: Standard | Business Unit: Business Operations & AdministrationAdministration Services OperativeLife on the teamThe team ensure the day to day running of inventory and logistic support. We supply support to many areas of the business which include service logistics helpdesk support, warehouse query support...
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Mobile Device Management
5 days ago
Hatfield, United Kingdom Computacenter Full timeLife on the team2nd Line Engineer - Mobile Device ManagementLocation: Hatfield Full time on Computacenter siteHours: 37.5 per weekRole Type: PermanentAdditional comments: Ideally be Security Cleared, if not the ability to undertake vettingThe Endpoint Build and Configuration Service provides comprehensive, end-to-end management for laptops, desktops, mobile...
