Senior Guest Relations for Orient Express Sailing Yachts
2 weeks ago
Senior Guest Relations for Orient Express Sailing Yachts Department: Hotel Employment Type: Contract Location: Shipboard Description V.Ships Leisure is looking for Senior Guest Relations on behalf of Orient Express Sailing Yachts Corinthian. The Senior Guest Relations plays a pivotal role in creating an elegant, sophisticated, efficient and pro active level of interaction with guests, through her/his management of the receptionist and concierge teams. A high level of empathy, patience, flexibility, decision‑making ability and confidence in her/his role is necessary to handle complex scenarios and situations. Key Responsibilities Maintains a strong Guest visible presence, attending all Guest parties as needed and hosting tables upon request from the hotel director. Resolves Guest matters pro-actively, promptly and efficiently, ensuring a follow‑up to assess satisfaction. Supervises the printing of all documents intended for Guests such as Hosting invites, Bridge tour invites, etc. Coordinates with the Chief Housekeeper for the proper distribution of printed collateral to Guests suites. Prepare all matters pertinent to embarkation and disembarkation protocols. Check new passenger manifest received from company in order to be imported in PMS system. Distributes pax list and special requests, etc. to all Heads of Departments. Ensures all cabin changes are corrected in PMS system. Ensures that all Guests boarding cards are printed. Prepares a working schedule for the Guests Relations and Concierges. Maintain the required reports such as Guest Complaints Log, Technical Deficiencies Log, etc. Follow up the orders which are instructed by the Chief Purser – Support him/her in all requested matters (Pax comment cards – Preparation of lists – Passenger cash procedures). To be always available to support the receptionists and concierges to handle all Guests matters, requests and wishes. Communicates with his/her superior routinely and participates to meetings as directed. Prepares a voyages report in the end of each cruise. Responsible for the management, update and communication of the rotation plan for crew members in collaboration with the hotel director and assistant purser. Conducts staff’ orientation and mid/end contract performance evaluations and makes recommendations for promotion. Introduces new crew members to their working areas and to the rules and regulations on board. Education/Experience/Qualifications: Fluent English and French mandatory. One additional International language required. A high-school degree or equivalent in Hospitality or related field. Previous professional experience: 2 years’ experience as Guest Relations Manager. Shipboard experience: Not required but preferred. Valid STCW certificates. Valid Pre-Employment Medical. C1D visa mandatory for all positions. #J-18808-Ljbffr
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Barber for Orient Express Sailing Yachts
4 days ago
City Of London, United Kingdom V.Group Full timeBarber for Orient Express Sailing Yachts Department: Hotel Employment Type: Contract Location: Shipboard Description V.Ships Leisure is looking for Barber on behalf of Orient Express Sailing Yachts. The Barber is responsible for providing professional hair care and grooming services to guests onboard. The role ensures high standards of personal appearance...
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2nd Cook for Orient Express Sailing Yachts
1 week ago
City Of London, United Kingdom V.Group Full time2nd Cook for Orient Express Sailing Yachts Department: Hotel Employment Type: Contract Location: Shipboard Description V.Ships Leisure is looking for 2nd Cook on behalf of Orient Express Sailing Yachts. The 2nd Cook is responsible for the production of all food items onboard (Guest and Crew), according to standards established by the culinary partners. Key...
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Baker for Orient Express Sailing Yachts
1 week ago
City Of London, United Kingdom V.Group Full timeBaker for Orient Express Sailing YachtsDepartment: HotelEmployment Type: ContractLocation: ShipboardDescriptionV.Ships Leisure is looking for Baker on behalf of Orient Express Sailing Yachts. The baker is responsible for preparing the various bakery menu items according to the provided recipes and photos and in compliance with the culinary partners...
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City Of London, United Kingdom V.Ships Leisure Full timeGuest Relations for Orient Express Sailing YachtsOther sector Permanent contract Full-timeDescriptionEducation/Experience/Qualifications: Fluent English plus two additional international languages required (French, German, Spanish, Mandarin).; High school degree or related. Hospitality training appreciated.; Previous professional experience: Any role in...
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City Of London, United Kingdom V.Group Full timeHair Stylist for Orient Express Sailing YachtsDepartment: HotelEmployment Type: ContractLocation: ShipboardDescriptionV.Ships Leisure is looking for Hair Stylist on behalf of Orient Express Sailing Yachts. Hair stylists are beauty service professionals who specialize in the fashioning and treatment of hair. Their responsibilities include cleaning and cutting...
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City Of London, United Kingdom V.Group Full timeFirst Concierge for Orient Express Sailing Yachts Department: Hotel Employment Type: Contract Location: Shipboard Description V.Ships Leisure is looking for First Concierge on behalf of Orient Express Sailing Yachts. The First Concierge manages and controls the presentation, promotion, supervision and arrangement of all destination experiences offered in the...
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City Of London, United Kingdom V.Group Full timeChief Housekeeper for Orient Express Sailing Yachts Department: Hotel Employment Type: Contract Location: Shipboard Description V.Ships Leisure is looking for Chief Housekeeper on behalf of Orient Express Sailing Yachts. The Chief Housekeeper is responsible for supervising the cleanliness of all guest suites and corridors, stairways, all offices and crew...
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Bartender for Orient Express Sailing Yachts
7 days ago
City Of London, United Kingdom V.Group Full timeBartender for Orient Express Sailing YachtsDepartment: HotelEmployment Type: ContractLocation: ShipboardDescriptionV.Ships Leisure is looking for Bartender on behalf of Orient Express Sailing Yachts. The Bartender provides exceptional service to each individual guest and to achieve the maximum revenue in the assigned outlet. Must supervise the entire...
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City Of London, United Kingdom V.Group Full timeSpa Manager for Orient Express Sailing YachtsDepartment: HotelEmployment Type: ContractLocation: ShipboardDescriptionV.Ships Leisure is looking for Spa Manager on behalf of Orient Express Sailing Yachts. The Spa Manager is responsible for the operation and performance of the Spa, beauty salon, barber shop and related facilities as well as managing and...
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City Of London, United Kingdom V.Group Full timeSuite Attendant for Orient Express Sailing YachtsDepartment: HotelEmployment Type: ContractLocation: ShipboardDescriptionV.Ships Leisure is looking for Suite Attendant on behalf of Orient Express Sailing Yachts. The suite attendant is responsible for maintaining the standard of cleanliness in the guest suites assigned to her/him. The suite attendant also...
