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Head of Enterprise Portfolio Management Office
3 weeks ago
Role Overview Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years we have a long history of innovation in savings and investments combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments Asset Management and Life work together to provide access to balanced long-term investment and savings solutions. Through telling it like it is owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role. Key Responsibilities Reporting & Budget Accountability: Holds accountability for budgets across the enterprise change portfolio with overall budget approval by PAC ExCo. Responsible for resource planning and allocation across portfolio directors portfolios ensuring alignment with agreed budgets and change risk appetite. Partners with Finance and Technology to build the right resource mix and maintain a clear view of capacity plans. Owns rolling three-year capacity forecasting to support strategic planning and delivery sequencing. Influence & Decision-Making: Makes strategic recommendations to the Chief Transformation Officer and ExCo regarding initiative prioritisation sequencing and resource allocation. Influences decisions when capacity or risk thresholds are breached ensuring alignment with enterprise risk appetite and delivery goals. Acts as a key advisor to PAC ExCo providing data-driven insights and challenge where needed. Collaboration & Boundaries: Attends enterprise-wide SteerCos (e.g. PAC Service Excellence) to provide insight challenge and ensure alignment with enterprise delivery standards. Works closely with the Head of Enterprise Change Excellence to ensure best practice frameworks are consistently applied across all change initiatives. Accountable for the data ecosystem supporting change delivery including reporting tooling integration and benefit tracking. Not accountable for Change Excellence which sits under the remit of the Head of Enterprise Change Excellence. Audit & Assurance: Supports the Head of Enterprise Change Excellence in resolving audit actions related to change delivery quality governance and risk. Accountable for audit actions specifically related to PMO operations including data accuracy reporting tooling and portfolio oversight. Ensures audit readiness across PMO-managed domains and collaborates with Risk Audit and Change Excellence teams to maintain compliance. Taxonomy & Classification: Owns and maintains the enterprise-wide change taxonomy ensuring consistent classification and reporting of all change initiatives. Works in close partnership with the Head of Enterprise Change Excellence to align taxonomy with delivery models governance frameworks best practice standards and tooling. Ensures taxonomy supports strategic decision-making benefit tracking and capacity planning. Delivery Calendar & Sequencing: Responsible for amalgamating the enterprise-wide change delivery calendar integrating inputs from all portfolios to ensure visibility and alignment. Accountability for sequencing rests with Portfolio Directors but the Head of EPMO ensures coherence across regulatory transformation and BAU change. Provides insight and challenge to support strategic sequencing decisions and capacity planning. Governance Escalation & Advisory: Escalates blockers and systemic issues identified across PAC Board ExCo and management committees to the Chief Transformation Officer. Provides advisory insight and recommendations to support governance simplification decision-making clarity and process efficiency. Collaborates with governance leads and Portfolio Directors to ensure issues are addressed constructively and transparently. Colleague Engagement & Culture: Supports the Head of Enterprise Change Excellence in fostering a high-performing inclusive and engaged change community. Participates in feedback loops and forums where relevant but does not hold formal accountability for colleague engagement recognition or cultural initiatives. Tooling & Audit: Supports the Head of Enterprise Change Excellence in ensuring effective tooling adoption and governance. Not accountable for resolving audit actions related to PM tooling (e.g. ServiceNow Jira); this sits with the tooling owner under Change Excellence. Ensures PMO data and reporting are accurate and audit-ready within their remit. Benefits Tracking & Realisation: Accountable for tracking benefit realisation across all enterprise-wide change initiatives. Ensures benefits are clearly defined measured and reported using integrated data systems and tooling. Provides insight to PAC ExCo and Portfolio Directors to support decision-making and initiative prioritisation. PMO Audit Readiness: Maintains audit readiness across the PMO function including documentation regulatory alignment and compliance practices. Ensures all PMO-related processes data and reporting meet internal and external audit standards. Does not hold accountability for tooling-related audit actions which sit with the Head of Enterprise Change Excellence. Cross-Functional Portfolio Leadership: Responsible for launching cross-functional delivery portfolios with shared KPIs ensuring alignment across business areas and delivery functions. Works with Portfolio Directors Finance and Technology to define success metrics and enable integrated delivery. Ensures portfolios are structured to support strategic priorities capacity planning and benefit realisation. Risk Reduction & Delivery Health: Responsible for reducing amber-rated initiatives across the enterprise change portfolio through proactive intervention insight and challenge. Accountable for achieving zero red-rated risk items ensuring delivery health is maintained and escalations are managed effectively. Works closely with Portfolio Directors and the Head of Enterprise Change Excellence to embed preventative controls and continuous improvement. Data Ecosystem & Reporting: Maintains a single source of truth for change delivery data including dashboards reports KPIs and benefit tracking. Ensures data is accurate timely and aligned with the enterprise-wide change taxonomy. Partners with the Head of Enterprise Change Excellence to ensure tooling and reporting standards support transparency and decision-making. Change Operating Model: Supports the implementation of the enterprise-wide change operating model ensuring alignment with delivery standards and governance frameworks. Works closely with the Head of Enterprise Change Excellence who holds formal accountability for defining and embedding the model. Provides input based on portfolio insights resource profiling and delivery sequencing. Delivery OKRs: Defines OKRs for cross-functional delivery portfolios ensuring alignment with strategic goals benefit realisation and delivery health. Works with Portfolio Directors and the Head of Enterprise Change Excellence to embed OKRs into reporting dashboards and performance reviews. Uses OKRs to drive accountability transparency and continuous improvement across the change portfolio. AI Enablement: Uses AI tools such as Copilot to enhance delivery reporting and insight generation. Responsible for embedding AI tools across the change team driving adoption and capability uplift. Partners with Technology and Change Excellence to ensure AI tools are aligned with delivery models and data ecosystems. Work Level Integration Leader Recruiter Mandy Whitlock Location London / Scotland / Location Independent Closing Date Friday 7th November What we offer At M&G we are committed to helping you thrive and supporting your wellbeing both at work and beyond. Our benefits are designed to help you balance your professional and personal life while planning confidently for your future. Our UK benefits include: Valuable pension scheme of 18% with 13% made up of Employer Contributions and 5% Employee Contributions. Share Save and Share Incentive Plan together with access to financial wellbeing and support services. 38 days annual leave including bank holidays with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy. Industry leading Inspiring Families policy with comprehensive support and paid parental leave covering maternity, adoption, surrogacy and paternity leave. Health & Protection cover including Private Healthcare Critical Illness cover and Life Assurance for you with family options. To explore more about life at M&G and our full benefits offering visit Life at M&G. EEO Statement We have a diverse workforce and an inclusive culture at M&G underpinned by our policies and our employee-led networks who provide networking opportunities advice and support for the diverse communities our colleagues represent. Regardless of gender ethnicity age sexual orientation nationality disability or long term condition we are looking to attract promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks. M&G is also proud to be a Disability Confident Leader and we welcome applications from candidates with long-term health conditions disabilities or neuro-divergent conditions. If you need assistance or an alternative means of applying for a role due to a disability or additional need please let us know by contacting us at [contact information]. #J-18808-Ljbffr