Customer Relations Manager

2 days ago

Studley CP, United Kingdom Runwood Homes Senior Living Full time

Join to apply for the Customer Relations Manager role at Runwood Homes Senior Living. Job Details Location: Nottingham and Warwickshire (Care Home) Hours: 40 per week Employment type: Full‑time Seniority level: Entry level Salary: £40,000 per annum plus commission scheme About the Role The Customer Relations Manager will lead the sale of self‑funding beds, ensuring occupancy targets are met and that self‑funding clients & their families receive a seamless experience. Working alongside the marketing team and Sales Manager, the role involves devising and implementing marketing strategies tailored to each home, coordinating key marketing events, promoting across social and local media, and fostering community engagement with local schools, businesses, charities and other organisations. Key Responsibilities Drive the sale of self‑funding beds to achieve occupancy targets Deliver a high‑quality, seamless experience for self‑funding clients and families Develop and implement tailored marketing strategies for each home and region Lead marketing events and promote the homes on social and local media Build and nurture community relationships with schools, businesses, charities and other organisations Qualifications & Experience Strong background in sales and business development, preferably within the care industry Excellent relationship‑building skills with residents, families and the local community Excellent communication and service‑delivery skills Full driving licence and access to a car Collaborative mindset and dedication to exceptional service Benefits of Working With Runwood Homes 28 days paid holiday Pension scheme Blue Light Card and access to travel, restaurants, leisure and other discounts Employee Assistance Scheme available to immediate family members Comprehensive induction and paid training Free DBS check Opportunities for career progression within the company Free, on‑site parking About Runwood Homes Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services with over 59 homes across the UK. We are committed to delivering personalised care and fostering professional development through internal and external training. All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances. #J-18808-Ljbffr

  • Customer Relations Manager

    1 week ago

    Studley CP, United Kingdom Runwood Homes Full time

    About the role: We are currently have an opportunity to join our Sales & Marketing team as a Customer Relations Manager. This is a regional role, covering our homes across Nottingham and Warwickshire. The successful Customer Relations Manager will haveoverall responsibility for the sale of self-funding beds to ensure occupancy targets are achieved within the...

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    2 days ago

    Studley, United Kingdom Runwood Care Homes Full time

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    Studley CP, United Kingdom Runwood Homes Senior Living Full time

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