Citrix Subject Matter Expert

Join to apply for the Citrix Subject Matter Expert (SME) role at DXC Technology Be among the first 25 applicants. About DXC DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s extensive partner alliance and independent status allows us to build strong vendor relationships. Job Description This role will be full time onsite in either Newcastle or Erskine. The role requires the candidate to hold existing DV clearance. Eligibility: you must have resided in the UK for the past 5‑10 years to meet current security clearance requirements. Are you a single British passport holder (i.e., no dual nationality or any type of overseas card held directly or via parents)? Primary Responsibilities Serve as the primary technical authority on all aspects of Citrix technologies including Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, Citrix ADC (NetScaler), Citrix StoreFront, and Citrix Workspace. Lead the design, configuration, deployment, and maintenance of Citrix infrastructure and related solutions. Manage Citrix environments across on-premise, hybrid, and cloud-based deployments (Azure/AWS). Develop and maintain documentation including architecture diagrams, build guides, SOPs, and knowledge base articles. Monitor and optimise system performance, capacity, and availability of Citrix environments. Collaborate with security and compliance teams to ensure Citrix platforms adhere to organisational and regulatory requirements. Drive continuous improvement initiatives around user experience, system reliability, and automation. Work closely with service desk, desktop support, and EUC teams to ensure seamless end‑user service delivery. Evaluate and recommend Citrix‑related tools, upgrades, patches, and licensing. Support and lead Citrix‑related projects such as platform upgrades, cloud migrations, and DR testing. Desirable Skills 5+ years of hands‑on experience with Citrix technologies in an enterprise environment. Expert‑level knowledge of: Citrix Virtual Apps and Desktops (on‑prem and/or Citrix Cloud) Citrix StoreFront and Workspace Environment Management (WEM) Citrix ADC (NetScaler) – configuration, high availability, and security FSLogix, Profile Management, and User Layering Strong experience with Microsoft Windows Server, Active Directory, Group Policy, and user profile management. Familiarity with scripting/automation (PowerShell preferred). Experience with monitoring and performance tools. Knowledge of cloud‑based VDI solutions (Microsoft AVD, Citrix on Azure/AWS) is a plus. Citrix certifications (e.g., CCP‑V, CCE‑V) highly desirable. ITIL awareness and change management experience. About You UK national. Happy to go through Security Clearance or already security cleared to SC and willing to go up to DV level clearance if not already. Confident in delivering high level technical representation of issues; including conference calls and handling of technical resolution. Experience collaborating with 3rd party vendors and customers. Passionate about technology. Natural problem solver. Ability to work with an Agile Team, being self‑driven and looking for continuous improvements. Opportunity Type Permanent Vacancy Salary Description Dependent on skills and experience. Location Virtual First (Remote) Countries United Kingdom Application Website https://jobs.dxc.technology/ Start Date Immediate Other Benefits Generous family‑friendly flexible benefits package Health and Dental Insurance Company pension with employer contributions of up to 6% Ability to buy and sell annual leave Cycle to work scheme Affiliated discount scheme Senior Level Mid‑Senior level Employment Type Full‑time Job Function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at DXC Technology by 2x. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in‑person collaboration while offering flexibility to support well‑being, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. 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