Customer Service Coordinator

13 hours ago


Leeds, Leeds, United Kingdom Michael Page Full time
We are seeking a dedicated and resourceful Customer Service Coordinator to join our industrious team in Leeds. The ideal candidate will demonstrate a commitment to delivering the highest level of customer service and possess superb organisational skills.

Client Details

Our client is a renowned player in the industrial/manufacturing sector. Despite being a large organisation, they manage to maintain a friendly, family-like atmosphere. They are based in Leeds and have a reputation for manufacturing high-quality products.

Description

Coordinate all customer service activities, ensuring a high level of customer satisfaction.
Manage customer queries and complaints, providing effective resolutions.
Liaise with the manufacturing department to ensure timely delivery of products.
Keep accurate records of customer interactions, transactions, and details of inquiries.
Continuously improve customer service procedures, policies, and standards for the department and the company.
Collaborate with sales team to develop efficient methods for handling issues with larger revenue customers.
Assist in the training of new customer service employees.
Participate in team meetings, providing insight and suggestions to improve company performance.Profile

A successful Customer Service Coordinator should have:

Relevant educational qualifications, preferably in Business Administration or a related field.
Proven experience in a customer service role within an industrial/manufacturing environment.
Excellent communication, interpersonal, and organisational skills.
Strong problem-solving abilities and a customer-focused approach.
Proficiency in using customer service software and databases.
A keen eye for detail and a commitment to excellence.Job Offer

An attractive salary in the range of £27.000 - £30,000
A supportive company culture that values employee development.
A generous holiday entitlement to ensure work-life balance.
The opportunity to work in a large, respected organisation in the industrial/manufacturing sector

  • Leeds, Leeds, United Kingdom Kaminsky Consulting Full time

    We are currently looking for a Customer Service Coordinator to join a well-established Chemical Manufacturer based in West Yorkshire who supply their products on a global scale The role gives the Customer Service Coordinator the opportunity to join a developing team, at an exciting time who strive to provide an exceptional customer experienceKey...


  • Leeds, Leeds, United Kingdom Page Personnel Full time

    About the OpportunityThis role presents a unique chance to develop and progress within a customer-facing position in a reputable industrial organisation. Our client is a well-established player in the manufacturing sector, known for its high-quality products and friendly work environment.Job SummaryCoordinate all customer service activities to ensure...


  • Leeds, Leeds, United Kingdom Michael Page (UK) Full time

    Opportunity to develop and progress within the roleReputable organisation with a great benefits packageAbout Our ClientOur client is a renowned player in the industrial/manufacturing sector. Despite being a large organisation, they manage to maintain a friendly, family-like atmosphere. They are based in Leeds and have a reputation for manufacturing...


  • Leeds, Leeds, United Kingdom Whatsoninleeds Full time

    Full Job DescriptionJob Title: Customer Service CoordinatorLocation: Leeds, Yorkshire and the Humber, United KingdomSalary: £26,000Role Type: Hybrid roleJob ResponsibilitiesHandle all aspects of sales order processing, including exports of industrial products, liaising with production, purchasing, and distribution.Manage telephone calls and emails related...


  • Leeds, Leeds, United Kingdom TN United Kingdom Full time

    Social network you want to login/join with:Opportunity to develop and progress within the roleReputable organisation with a great benefits packageAbout Our ClientOur client is a renowned player in the industrial/manufacturing sector. Despite being a large organisation, they manage to maintain a friendly, family-like atmosphere. They are based in Leeds and...


  • Leeds, Leeds, United Kingdom BAM Group Full time

    Building a sustainable tomorrow BAM Site Solutions is recruiting a Customer Service Coordinator to be based out of our Morley offices in Leeds. Working 37.5 hours per week Monday - Friday.The Customer Service Coordinator provides an outstanding service to our clients through the Site Solutions Hub, processing hire & sales transactions efficiently, answering...


  • Leeds, Leeds, United Kingdom Infoempregos Full time

    Job Description:Coordination and ownership of all aspects of scheduled training events. Planning, preparation and support for face-to-face workshop/residential events.We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact usRequirements:Willingness to learn and adapt to...


  • Leeds, Leeds, United Kingdom HRM Direct Full time

    Complete your application using the "Apply" button, this will take you directly to the GAP website.Our team is the best in the industry - is it time for you to join us?The Role:GAP Lifting Hire & Sales offers one of the largest ranges of lifting equipment and accessories in the industry. GAP Lifting's TIC team are responsible for managing and scheduling the...


  • Leeds, Leeds, United Kingdom Get Staff Full time

    Senior Service Coordinator (Industrial Doors) – Leeds – £28,000-£34,000 per annumSenior Service Coordinator (Industrial Doors) Overview: * £28,000 - £34,000 per annum (Depending on experience) * Full-time, Permanent * Leeds – Office Based * Monday – Friday (No Weekends) * Free on-site parking, Birthday off after 1 year of service, Health...


  • Leeds, Leeds, United Kingdom Bagnall Hopkins Recruitment Ltd Full time

    Project CoordinatorLocation: Wakefield (out of centre)Benefits: 25 days holiday, Hybrid working (2 days at home after 6-month probation), Salary: £26,000 - £27,000Overview: My client is recruiting a Project Coordinator due to continued expansion.Responsibilities:Liaise with carriers and suppliers using various portals to place customer orders.Manage...