Underwriting Assistant

Underwriting Assistant – Ecclesiastical Insurance UK Working hours: 35 hours per week, Monday to Friday | Duration: Permanent | Location: Gloucester | Job ref: UW081 About the role Ecclesiastical Insurance, proudly part of Benefact Group, is looking for an Underwriting Assistant to join our Gloucester office. Contribute to defined service delivery by acting as part of a processing and administration team whilst developing the skills to become a fully‑fledged Underwriter. Why join us? Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK’s 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes. What you’ll be doing Plan, prioritise and manage own work to deliver agreed objectives in line with SLAs Input data accurately and efficiently, recognising and rectifying where quality standards have been missed Act as a triage service for new business ensuring the case is referred to the correct team member Process/underwrite midterm adjustments and renewals for existing business Build effective internal relationships to deliver exceptional customer service and support Ecclesiastical’s right first‑time approach Act on audit results and agreed action plans to improve own performance and enhance the effectiveness of the team and track output Understand and operate within the regulatory framework and identify and escalated any risks to the business in line with company policy Produce as requested timetabled and ad‑hoc MI for the team and wider business Where relevant, receive referrals from broker and contact brokers and/or business partners by telephone to expedite issues What you’ll need to have Cert CII or commitment to achieve within an agreed timescale Competent IT and data skills (including Microsoft suite) Understanding of all relevant regulations to deliver good customer outcomes Understanding of data protection and importance of confidentiality What makes you stand out The ability to plan, prioritise and manage own work to deliver agreed objectives and meet targets Understand, manage, and use information with accuracy Pro‑active with desire to continuously improve Industry knowledge would be an advantage Effective and appropriate communication skills Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team What we offer A competitive salary – let’s discuss it Hybrid working Group Personal Pension – up to 12% employer contribution Generous annual bonus scheme between 6% and 24% 25 days annual leave plus bank holidays, and a holiday buy and sell scheme An array of health and wellbeing benefits, including private healthcare, income protection and life assurance £200 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay About us Ecclesiastical Insurance offers insurance with award‑winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK. As a business, we’ve been trusted to protect some of the UK’s best‑loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward‑thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135‑year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. #J-18808-Ljbffr