Legal Support Administrator – Private Client

Legal Support Administrator – Private Client Private Client|Wimbledon Morr & Co LLP is an established but modern top 200 law firm with plans for growth. We pride ourselves on providing high quality and creative thinking, as well as generating enduring relationships. The firm’s culture of listening to and supporting others applies as much to the approach we take with our clients as it does to the connections we build with our colleagues. We have a long history and big ambitions, and we believe that we combine the quality, capability, and resources of a large firm with the approachability of a smaller practice. As a firm, we are also committed to harnessing technology in order to continually improve the quality, efficiency and delivery of our services. Key Responsibilities of the Administrator: Support client communication by providing timely updates and ensuring regular contact. Manage incoming and outgoing post, ensuring all documents are scanned, saved, and filed accurately in the Practice Management System (PMS). Maintain accurate records, diarise key dates, and ensure compliance with GDPR and confidentiality protocols. Open and close client files in line with firm policies, including ID checks, Source of Funds verification, conflict checks, and engagement letters. Oversee file closures, ensuring all documents and correspondence are scanned, stored, and archived correctly. Register completed Wills with Certainty and ensure proper storage of Wills and Lasting Powers of Attorney. Liaise with clients, solicitors, and third parties (e.g., HMRC, Office of the Public Guardian) promptly and professionally. Assist with document preparation and processing, including formal legal documents, searches (Land Registry, Bankruptcy), and probate-related materials. Coordinate and prepare for client meetings, including booking rooms and greeting clients. Handle client enquiries (phone, email, online), conduct initial screenings, assess suitability, and record details in PMS. Support the Private Client team by drafting correspondence, collating documents, and ensuring timely follow-up and case allocation. Contribute to maintaining the firm’s reputation for quality legal service, fostering client relationships, and encouraging repeat business. To undertake a range of duties that will include: To ensure client communication and contact is regular, timely and sufficient for the client’s purposes. To produce work to the required professional standard to encourage referrals and repeat business. Maintain the firm’s reputation of providing a quality legal service to the Firm’s standards as laid down in the Professional Standards Manual and other documents produced from time to time. Engaging clients, developing client relationships and provide a high level of client service. Assisting the clients with process through their retainer. Liaising with other professionals. Salary and benefits We offer very competitive salaries and generous benefits. You will also benefit from our career development programme. We are award winning in relation to the investment we make in our people, and we will provide you with clear expectations of your role, including a route-map for your progression, assessment, and individual feedback. You will be provided with access to technical training tailored to you and will be rewarded based on what you contribute, not your tenure. The suitable candidate: Will have a minimum of GCSE English and Maths at A-C/4-9 or equivalent. Be extremely organised and have excellent attention to detail. Enthusiastic and keen to offer support to the team and be relied on. Excellent IT skills and the ability to pick up new systems quickly. Your verbal and written communication will be clear, straightforward, and accurate. You will have the ability to use your own initiative and demonstrate excellent team working skills. You will be adaptable, logical and work well under pressure. Morr & Co LLP are committed to promoting equal opportunities for all candidates irrespective of age, sex, ethnicity, gender identity or disability. We value difference and want everyone who works with us to feel that our firm is a place where our colleagues can be themselves and belong. The firm is committed to providing an environment in which the rights and dignity of all its employees are respected, and which is free from discrimination, prejudice, intimidation and all forms of harassment including bullying. If, as a result of a disability, you believe that there are aspects of the recruitment process or when working with us that you would find more difficult, please contact a member of HR Team as soon as possible. We will then be able to discuss with you any reasonable adjustments that could be made to the recruitment process or the job itself. Any equality data provided by you will be used to monitor our diversity policies and practices. If you are a British Sign Language (BSL) user, you can use SignLive to contact our team, find out more here . “We cannot thank you enough for all your help and support through this difficult time. Words cannot express how much your services have been appreciated.” Recent Family Law Client “I would genuinely like to thank you for the quality of the legal counsel I received. Simple as it may seem, It really has put me in a position where I feel i can move forward.” Recent Family Law Client “Efe was lovely to deal with, very knowledgeable and really helpful. She was always at the end of the phone and quick to answer emails. Highly recommend Morr & Co Solicitors for conveyancing. Thank you” Recent Residential Property Client “I had a great experience working with Ben Brewer. He was efficient, responsive and accurate throughout the process. I would highly recommend his services.” #J-18808-Ljbffr