Campus Hygiene Manager

2 weeks ago

Halesowen, United Kingdom GEDU Services Full time

Cleaning Supervisor The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands‑on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. Roles & Responsibilities Lead, motivate, mentor and supervise Cleaners across shifts, ensuring adherence to schedule, standards and procedures. Plan daily deployment and rota coverage, ensuring adequate staffing and coordinating agency or contractors as required. Take part in cleaning services of classrooms, offices, libraries, washrooms, receptions, circulation areas and external areas. Ensure completion of routine, periodic and deep‑clean schedules (e.g. floors, carpets, washroom descaling, kitchens, windows, high‑level dusting) to agreed specifications. Uphold colour‑coding systems, infection‑prevention protocols and quality assurance processes aligned with industry best practice. Conduct regular audits/inspections of completed tasks; record findings, rectify defects promptly and follow through on corrective actions. Monitor and operate relevant systems (e.g. Timetabler, Jira), responding within agreed SLAs. Manage stock levels for consumables and materials; order, store, control cost and usage. Complete monthly stocktakes and maintain accurate records to support internal audit requirements. Ensure safe use, maintenance and availability of cleaning equipment; coordinate servicing, repairs and training. Record checks on cleaning machinery and equipment for health & safety; report defects and remove unsafe items from service. Maintain COSHH documentation, risk assessments, method statements and safe systems of work for all tasks and chemicals. Empty and disinfect waste bins and receptacles; ensure safe segregation and disposal of rubbish according to environmental legislation and GBs procedures. Support waste management and recycling programmes, ensuring correct segregation, presentation and traceability (confidential waste, WEEE, toner, general/recycling). Collect data and prepare KPI reports (audit scores, SLA compliance, attendance, consumables usage, complaints) for the Facilities Manager. Maintain a training matrix for Cleaners, scheduling refreshers and recording all training; contribute to training plans, toolbox talks, inductions and ongoing coaching. Essential Skills & Experience Proven supervisory experience in cleaning or facilities services within busy environments. Demonstrable knowledge of Health & Safety, COSHH, manual handling and risk assessment. Knowledge of cleaning methods, materials, equipment and quality standards; able to set and check standards. Strong communication, organisation and problem‑solving skills; able to prioritise and adapt to changing needs. Experience planning rotas, allocating work, conducting audits and maintaining compliance records. Proficiency with email, MS Office and basic IT systems. Practical knowledge of professional cleaning chemicals and aids across different surfaces and finishes. Flexible, proactive, ‘can‑do’ approach; able to work independently while meeting service standards. #J-18808-Ljbffr

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