Sales Development Representative

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our teamWhen you focus on making payments simple, safe and secure, you find yourself doing some pretty interesting things. Like a new kind of AI‑driven fraud detection and intelligent systems of engagement for banks. It all starts with a deep understanding of the complex, global, high‑stakes world of business payments. But it sure doesn’t end there. At Bottomline, our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets.Leveraging industry‑leading tech, training and practices – as a Sales Development Representative (SDR), your mission is to fuel our revenue engine by uncovering, nurturing, qualifying, and/or advancing business opportunities working in partnership with our high‑performing marketing and sales teams.How you’ll contributeLeverage phone, email, video and social networking tools to uncover/ nurture inbound interest until qualified and ready to be successfully handed over to salesUnderstand and identify the pains and/or needs of a prospect and effectively qualify their interestEstablish credibility by learning and understanding relevant value propositions, products & solutions and effectively communicating them to prospectsCommunicate with and influence multiple layers within organisations, including senior leadershipSchedule meetings between existing & prospective customers and sales teams – transitioning important details to facilitate a smooth discovery callRegularly meet/ exceed monthly attainment goals (sales meetings set = MQLs)Maintain/ exceed quality standards by ensuring high MQL to sales‑accepted opportunity rateConsistently ensure policies and processes are observed, and that behaviour aligns with Bottomline’s core valuesWhat will make you successful2+ years of BDR, SDR, inside sales or other relevant B2B sales, lead generation, prospecting experience – preferably in the B2B technology space or bankingHands‑on experience with multiple sales techniques (including inbound lead nurturing, account‑based marketing, cold calls)Ability to methodically build and sustain a quality pipeline of prospects across stages of the buying cycleExperience with prospecting tools (Cognism, D&B, LinkedIn, Outreach.io, Drift)Experience with CRM software (ideally Salesforce.com)Empathetic listener that can probe to get a real sense of a prospect’s needsA passion for helping existing and potential customers solve business issues with leading technology solutionsAbility to navigate organisational structure to identify and engage champions, key decision‑makers, economic buyers, and influencers at all levels across an organisationHigh sense of urgency and able to thrive in a fast‑paced, high‑energy, competitive sales environmentAbility to effectively communicate with a potential customer, build relationships, and uncover opportunities with a value‑based approachEnsure a great handover to sales, scheduling meetings, briefing the account executive and documenting activities and insights in SalesforceSolid written communication skills and comfort level drafting & editing 1:1 email and social network (LinkedIn) messagesExceptional phone etiquette with the energy & desire to make daily phone callsHighly adaptable, optimistic and unfazed by rejection, with ability to think both strategically and tacticallyYou’ll love Bottomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud, and this starts with building amazing teams filled with team members that challenge you every day.Start your #LifeAtBottomlineWe welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.As set forth in Bottomline’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr