Treatment Coordinator

Treatment Coordinator / Qualified Dental Nurse Bupa Dental Care – Stockport High Lane is looking for a dedicated, enthusiastic and patient‑focused Treatment Coordinator / Qualified Dental Nurse to join our family. About the Practice & Location Our modern, well‑established practice is located on High Lane, Stockport, a lovely village setting on the edge of the Peak District. Easy access via the A6, nearby to Hazel Grove, Marple and Stockport town centre, we offer free parking and good local amenities including cafés, shops and green spaces. Your Working Hours Monday: 7:30am – 6:00pm Tuesday: 7:30am – 6:00pm Thursday: 1:00pm – 6:00pm Friday: 7:30am – 5:30pm (34.5 hours per week) What We’re Looking For GDC-registered Qualified Dental Nurse A caring, motivated and patient‑focused individual Excellent communication and organisational skills A team player who thrives in a supportive practice environment Experience or strong interest in Treatment Coordination What You’ll Get in Return GDC registration, DBS check & professional indemnity fully covered by Bupa A warm, family‑feel practice with the backing and stability of a global healthcare brand Industry‑leading benefits, including: Competitive salary Paid holidays Pension scheme Access to wellbeing support and employee perks Ongoing training and career development opportunities A truly supportive and welcoming team culture Treatment Coordinator Responsibilities Act as the first point of contact for new private patients and existing patients interested in specialist treatments. Confidently discuss treatments and associated fees. Deliver a high‑quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness and profitability. Champion customer satisfaction and coach team members on best practice. Coordinate dentist appointments throughout the treatment plan. Establish and maintain productive working relationships with all members of the practice team. Play a key role in the practice leadership team, supporting and deputising for the Practice Manager. Your Skills & Experience Extensive clinical knowledge of treatments provided within a healthcare setting. Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements. Previous experience delivering outstanding service in a customer‑facing role. Proven stakeholder management skills with the ability to deal with a broad range of people. CQC/GDC registered, and knowledge of dental practice management systems is desirable. Your Salary & Benefits A competitive starting salary with opportunities for increase through training and development. Fully funded CPD training, GDC registration, DBS and professional indemnity, saving you over £500 per year. Established progression and development pathways. Contributory pension scheme. Modern surgeries and dental software systems. Access to a full training and development platform with thousands of courses. Competitive staff benefits including discounts at over 7000 retailers, discounted gym membership and even a day off for your wedding. 24‑hour GP through your phone and 24/7 access. Early access to earned wages when needed. Earn up to £3,000 per referral in our employee referral scheme. Uniform provided. Position Details Seniority level: Entry level Employment type: Full‑time Job function: Health Care Provider Industries: Hospitals and Health Care Equal Opportunity Statement Bupa welcomes applications from diverse candidates. We are a Level 2 Disability Confident Employer and aim to offer interview/assessment opportunities to disabled applicants who meet the minimum criteria for the role. We are committed to fair treatment during the recruitment process and to providing reasonable adjustments for those who require accommodations. #J-18808-Ljbffr