Head of Customer Experience — Luxury Care

3 days ago


High Wycombe, United Kingdom Bright Selection Full time

A growing luxury care provider is seeking a Head of Customer Experience to oversee hospitality and ancillary services across several care homes. In this senior role, you will implement group-wide standards, ensuring a consistently high-quality experience for residents. You will collaborate with operations leaders and support teams to deliver person-centred care. This position offers a national remit with travel across England and a competitive salary up to £70,000, dependent on experience.
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