Head of Social

Head of Social & Content - LOOKFANTASTIC Division THG Beauty Location UK, Manchester Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for? THG Beauty We know that beauty isn’t one‑size‑fits‑all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third‑party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. As Head of Social & Content you will: Define and deliver LOOKFANTASTIC’s global social and content strategy, positioning the brand as the most connected digital beauty destination. This role blends creative vision with commercial impact, driving cultural relevance, authority, and growth through social media, content ecosystems, and community. Key Responsibilities Own the global social & content strategy, ensuring consistency of tone, aesthetic, and positioning across all touchpoints. Oversee LF’s content ecosystem transformation, reimagining editorial, video, user‑generated content, creator partnerships & potential 3rd party tech integration into a connected platform. Champion innovation in social commerce (TikTok Shop, Instagram Shop, emerging platforms) as growth drivers. Develop and manage the always‑on content calendar, aligned to trading cycles, campaigns, and brand priorities. Partner with Creative Director to ensure content delivers on brand guidelines and elevates LF’s elevated & consistent positioning and across all touchpoints. Build formats across short‑form video, live commerce, editorial features, and community content. Performance & Commercial Impact Establish and track KPIs across reach, engagement, community growth, EMV, and attributable sales. Translate insights into optimisation and innovation. Partner with Performance Marketing to ensure content drives full‑funnel impact (awareness → conversion). Leadership & Team Development Build, inspire, and manage a high‑performing social and content team. Foster collaboration with Brand, PR & Talent, Ecommerce, and Creative. Role model LF’s values and embed a culture of agility and creativity. What’s in it for me? Access bespoke development programmes that have been designed and developed by our in‑house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either Enjoy your day off on us Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face‑to‑face and virtual appointments with our in‑house GP. Access our in‑house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State‑of‑the‑art on‑site gym. Access to our on‑site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On‑site staff shop. Access to on‑site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further. #J-18808-Ljbffr