Senior Operations Clerk

9 hours ago


Park Gate, United Kingdom Booker Group Full time

“Start the New Year with a fresh challenge We’re looking for a dedicated Senior Clerical professional to join our team. Reporting directly to the Stock & Admin Manager, you’ll play a key role in ensuring the smooth running of our administration department. Your expertise will support day-to-day operations and help drive efficiency across the business. Ready to take the next step in your career? Apply today and start the New Year with a fresh challenge Interviews will be held the first week of January. What You’ll Do Support daily operations: Assist the administration department through pinch points and provide cover for sickness and holidays. Manage workforce planning: Oversee timesheets for each shift, authorise holidays, and ensure adequate cover to maintain performance. Customer Service oversight: Monitor and investigate queries to deliver timely resolutions. Stock control: Participate in stock take setup and compliance, liaising with Warehouse Team Managers to support operational clerks. Order processing: Ensure efficient order capture and timely handling of late picks. Invoice management: Release store invoices within agreed timescales. Team leadership: Supervise and develop direct reports, conduct annual appraisals, and manage disciplinary/grievance matters in line with policy. Health & Safety: Oversee workplace safety standards and compliance. What We’re Looking For Previous experience in a clerical or administrative leadership role. Strong organisational skills with the ability to manage multiple priorities. Excellent communication and problem-solving abilities. Knowledge of HR processes and Health & Safety compliance is desirable. A proactive approach and confidence in decision-making. The working days and Hours for this role are 2pm-10pm Sunday - Thursday #J-18808-Ljbffr



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