Complaints Specialist
1 week ago
Nationally renowned organisation based in WatfordImmediate start, FTC role with likelihood to become permanentAbout Our ClientThe employer is a medium-sized organisation within the leisure, travel & tourism industry, known for its commitment to providing outstanding customer service. They offer a structured environment with clear processes and a focus on delivering an excellent customer experience. Due to ongoing projects, they are currently recruiting for a Complaints Specialist to join their Customer Service team, initially on a FTC basis until March but with strong likelihood to become permanent as the organisation is growing. The ideal candidate will have a background in customer services, specifically resolving customer complaints, undertaking investigations to resolve any issues. The candidate must be able to respond to customers in an empathetic and professional manner.Job DescriptionRespond to written customer complaints promptly and professionally.Investigate and resolve customer issues in accordance with company policies.Maintain accurate records of correspondence and actions taken.Collaborate with internal departments to gather necessary information.Ensure compliance with industry regulations and guidelines.Identify recurring issues and suggest potential improvements to processes.Provide updates to customers regarding the status of their complaints.Contribute to a positive customer experience through professional communication.The Successful ApplicantA successful Complaints Specialist should have:Strong written communication skills with a focus on accuracy and clarity.Experience in handling customer complaints or a similar role.Ability to work independently and manage time effectively.Attention to detail and a proactive approach to problem‑solving.Familiarity with industry regulations and customer service best practices.Live locally to WatfordAvailable to start ASAPWhat's on OfferCompetitive salary negotiable depending on experienceCompany bonus scheme.Matched pension contributions up to 8.5%.26 days annual leave plus 2 Life Days and bank holidays.Complimentary private medical cover. #J-18808-Ljbffr
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Complaints Specialist
2 weeks ago
Watford, United Kingdom Page Personnel Full timeNationally renowned organisation based in WatfordImmediate start, FTC role with likelihood to become permanentAbout Our ClientThe employer is a medium-sized organisation within the leisure, travel & tourism industry, known for its commitment to providing outstanding customer service. They offer a structured environment with clear processes and a focus on...
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Complaints Specialist
1 week ago
Watford, United Kingdom Michael Page (UK) Full timeA well-known recruitment agency in Watford seeks a Complaints Specialist to join their Customer Service team. This role involves responding to customer complaints, conducting thorough investigations, and ensuring compliance with policies while contributing to a positive customer experience. The ideal candidate has strong communication skills and a background...
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Written Complaints Specialist
1 week ago
Watford, United Kingdom Brook Street Full timeA customer service firm in Watford is seeking a Written Complaints Handler to effectively resolve customer issues with professionalism and empathy. The role offers a full-time 6-month contract, hybrid working after training, and focuses on delivering excellent customer experiences through clear communication. Ideal candidates will have proven complaint...
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Complaint Resolution Specialist
1 week ago
Watford, United Kingdom Allwyn UK Full timeA leading lottery operator in the UK is seeking a Customer Support Agent to provide first line support to players and retailers. Responsibilities include investigating complaints, compiling correspondence, and ensuring compliance with company standards. The position requires proven experience in customer service, exceptional written communication skills, and...
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Specialist Periodontist
1 week ago
Watford, United Kingdom Bupa Dental Care Full timeWe’re looking for a Specialist Periodontist to work with us at our Bupa Dental Care practice in Watford, Hertfordshire. **Specialist Periodontist vacancy details** - 1 day per month - Thursday 9-5 - Must be on the Specialist Register - Established referral base **About Bupa Dental Care Watford** Established with 4 surgeries, modern working environment,...
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Customer Support Specialist
2 days ago
Watford, United Kingdom DLL Full time**Customer Support Specialist** Do you believe businesses should have a bigger ambition than short term profit? If you do, join DLL’s mission to ‘See what counts’. You’ll be part of a team who are passionate about delivering first class customer service by “walking in our customers shoes” every day. Find out more here about how you can unleash...
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Associate Regulatory Affairs Specialist
5 days ago
Watford, United Kingdom Medtronic Full timeAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life**:Medtronic is among the largest medical technology companies in the world. Through innovation...
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Customer Feedback Lead
2 weeks ago
Watford, United Kingdom Teqniq Full timeTeqniq are currently recruiting on behalf of one of our clients for a Customer Feedback Lead role._ **The purpose of this role**: - To lead, manage and monitor the Feedback and Complaints function, including Freedom of Information (FOI) requests across Care and Wellbeing and Together for Families Directorates and the recording and investigation of data...
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National Account Manager
5 days ago
Watford, United Kingdom Enra Specialist Finance Full timeThe role of National Account Manager is a senior sales role, focused on the development and relationship management of key accounts primarily focused on large DA firms, clubs and networks. This role will be focused on the delivery of mortgage sales and relationship management to deliver the sales strategy and key business objectives The role will work...
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Sales Executive
7 days ago
Watford, United Kingdom Latest Sales Jobs Full timeSales Executive Car Sales Executive – Prestige Dealership Watford £24,000 basic + £60,000 OTE Full-time | Permanent Mon–Fri: 8:30am–6:00pmSaturday: 9:00am–5:00pmSunday: 10:00am–4:00pm Overview The role is for an experienced Automotive Sales Executive to represent a luxury brand, build strong customer relationships and benefit from excellent...