Operations Associate

Join to apply for the Operations Associate role at Curve. Curve was founded with a rebellious spirit, and a lofty vision; to truly simplify your finances, so you can focus on what matters most in life. That’s why Curve puts your finances simply at your fingertips, so you can make smart choices on how to spend, send, see, and save your money. We help you control your financial life, so you can go out and live the life you want to live. With Curve you can spend from all your accounts, track spend behaviour and provide insights, and give security to protect you from fraud. For the first time, you get bright insights and control of all your money in one beautiful place. We’re developing a ground-breaking product with our customers at the core. Our user base is growing rapidly and we have exceptional metrics. We have funding from the leading names in tech investment, and a visionary leadership team who wants everyone who joins this remarkable adventure to have autonomy to masterfully develop their expertise. Role Purpose The role will be a key point of contact for queries and projects regarding Transaction Margin and Transaction Loss and will report to the Business and Operations Manager, Payments. The ideal candidate will have experience with SQL and data visualisation tools or experience building financial models. This role is also open to those with a year’s working experience as a data analyst or business analyst, especially in fintechs, and that experience would be a strong advantage. If you are a curious, data‑driven individual with a passion for analytics and business strategy, we encourage you to apply. We offer a challenging work environment, autonomy, and great opportunities for career growth. As a member of the Strategic Operations Team, you'll help us carry out and improve many of the day‑to‑day processes that keep things running smoothly. You'll work closely with the rest of the operations team and stakeholders in other teams. We are seeking a highly analytical and detail‑oriented Operations Associate to join our team. Key Accountabilities Manage the end‑to‑end fulfilment process and ensure our customers receive their physical cards. Help develop and maintain relationships with key vendors. Work closely across all departments on projects relating to critical vendors. Help identify process improvement opportunities to build streamlined and scalable solutions. Prepare and maintain operational metrics, dashboards, and performance reports. Create and maintain documentation and knowledge articles to support catalogue services ensuring clear, easily consumable, and user‑focused content. Skills & Experience Efficiency using Microsoft Excel, Word and Google Suite tools. Effective written and verbal communication skills. Strong analytical and problem‑solving abilities; comfortable working with data. Ability to work as part of a team and drive exceptional results. Can facilitate project meetings with multiple attendees, capturing detailed actions with assigned owners. Experience working with multiple stakeholders. Benefits 25 days plus bank holidays Bonus days off for Learning & Development, Mental Wellbeing, Birthday, Moving House & Christmas Working abroad policy (up to 60 calendar days per year) Bupa Health Insurance (YuLife) Life insurance powered by AIG (5× Annual Salary) Pension Scheme powered by “People’s Pension” EAP (Mental health & wellbeing support, Life coach, Career coach) 24/7 GP access (Smart Health via YuLife) Annual subscriptions to Meditopia & FIIT for your mind and body (via YuLife) Discounted shopping vouchers (via YuLife) Enhanced parental leave Ride to work scheme & Season ticket loan Electric car scheme Six nights of Night Nanny for new parents Free Curve subscription for you and your +1 A note from us We know that great candidates don’t always tick every single box. If this role excites you and you think you’d be a great fit, we want to hear from you. We design our hiring process to be fair, inclusive, and practical. If you ever need adjustments or feel there’s a way we can improve – we’re all ears. Requirements This role will require you to attend either our London (Paddington) or Bristol office, 3 days per week (minimum). The successful candidate will require full working rights in the United Kingdom without the need for visa sponsorship. Seniority level: Entry level Employment type: Full‑time Job function: Management and Manufacturing #J-18808-Ljbffr