Service Manager – Inclusion

5 days ago

Knowsley, United Kingdom Neway International Ltd Full time

Overview Neway International are seeking a Service Manager – Inclusion (Social Care Qualified) to join our client Knowsley Borough Council. Location: 2nd Floor, Nutgrove Villa, Westmorland Road, Huyton, Merseyside, L36 6GA Hours: 36 per week (3 days in office) Start Date: 17 December 2025 Pay Rates: PAYE £35.80 per hour / Limited/Umbrella £47.21 per hour About the Client Knowsley Borough Council is committed to improving outcomes for children and young people through high-quality education, inclusion, and social care services. The Children’s Services directorate works collaboratively with schools, families, and partners to deliver statutory duties under the SEND Code of Practice, ensuring access, inclusion, and support for all. The Council values integrity, accountability, communication, and respect, embedding these qualities across its workforce. The Role As Service Manager – Inclusion, you will lead the SEND Team, Travel and Transport Support, and Access & Inclusion services. You will be responsible for managing staff, budgets, and physical resources, ensuring statutory compliance and service improvement. This role requires strategic leadership, strong partnership working, and the ability to deliver efficiencies while maintaining high standards of service delivery. Responsibilities Provide direct line management to team managers within Inclusion services Ensure compliance with statutory duties under the SEND Code of Practice and wider inclusion frameworks Manage performance systems, including supervision, appraisal, and staff development Oversee financial resources, ensuring services are delivered within budget and efficiencies identified Contribute to pupil place planning for children and young people with EHCPs Foster effective relationships with schools, partners, and stakeholders to support education improvement Lead service development in line with OFSTED and CQC frameworks (Joint Area SEND Inspections) Act as deputy to the Head of Service Inclusion when required Promote equality, diversity, and safeguarding across all service areas Candidate Requirements Recognised professional qualification in Social Care/Education or equivalent Substantial experience in Inclusion (SEND), Education, Health, or Social Care Strong knowledge of relevant legislation, OFSTED and CQC frameworks Demonstrable experience managing staff, budgets, and physical resources Proven ability to lead strategically, influence stakeholders, and deliver service improvements Excellent organisational, communication, and conflict resolution skills Political awareness and ability to negotiate and advise senior managers and partners Commitment to professional development and continuous improvement #J-18808-Ljbffr

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