Soft FM Co-ordinator

Soft FM Co‑ordinator – Equans UK & Ireland Equans is looking for a Soft FM Co‑ordinator to join our team working on the Moderna FM contract on the Harwell campus in Oxford on a permanent basis. This is a full‑time role (40 hours per week) from 08:00 to 17:00, Monday to Friday, with a one hour unpaid lunch break. The role offers a competitive salary and benefits package. Key Responsibilities Co‑ordinate all Soft FM activities to meet client expectations and contractual requirements. Ensure compliance with company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness, fire and COSHH. Liaise with the supply chain for all service functions, driving performance and reporting results and deviations. Oversee day‑to‑day operation of site soft services in Catering, Cleaning, Waste, Procurement & Housekeeping. Supervise the Catering and Janitorial teams. Develop and implement a soft services improvement plan for each service. Prepare monthly report matrices and presentations. Log and prepare all quoted/follow‑on works ahead of site attendance, uploading documentation to customer systems and the Equans Customer Portal. Monitor supplier costs to maintain financial controls. Ensure SLA requirements are met and reported. Deliver consistent and improved quality of soft services. Qualifications & Experience Holder of a suitable catering qualification (desirable). Previous experience in a Soft FM setting (essential). Proficiency in Microsoft applications (Excel, PowerPoint). Knowledge of GMP cleaning standards (desirable). Exposure to performance indicators and service level agreements. Experience with CAFM systems (SAP, ELogs, Proactis, Service Channel, Coupa, Planon) advantageous but not essential. Health & safety awareness and IOSH certification. Good administrative skills. Understanding of the purchase‑to‑pay process (desirable). Knowledge of HACCP (desirable). Analytical skills to spot trends and prepare reports. Strong relationship‑building skills to manage customer expectations. What we offer Competitive salary Business‑use vehicle 24 days annual leave (+ public holidays) Life cover equivalent to one times annual salary Employee discount schemes on major brands and retailers Gym membership discounts Cycle‑to‑work scheme Holiday purchase scheme 2 corporate social responsibility days per year Learning opportunities: professional qualifications, collective/individual training, personalised support programmes Employee referral rewards scheme Access to employee networks (AccessAbility, Encompass, RISE, WOMEN TOGETHER, Working Parents, Young Professionals) 24/7 employee assistance program and mental wellbeing app Seniority level Mid‑Senior level Employment type Full‑time Job function Other Equal Employment Opportunity As part of our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010. At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do – should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Veterans & Reservists, Green Network, Working Parents, and Young Professionals. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re‑location package with this job role. Certain roles may require applicants to undergo a disclosure check, as noted in the role requirements. #J-18808-Ljbffr