Quality Manager

2 weeks ago

Wincanton, United Kingdom Richmond Villages Full time

Quality Manager Covering South Region (Excludes Kent, Essex & London) Competitive Salary, Company Car, Eligibility for 10% Management Bonus, Excellent Bupa Benefits. Full time & permanent Job Description Do you want to work in a rewarding environment where you can truly make a difference each and every day? Do you want to work in a fast‑paced team environment where no day is the same? Here’s what’s in it for you: Job satisfaction – making a difference to our residents and their families each day Pension match contribution up to 6% employee and 12% employer, life assurance and private medical insurance 33 days annual leave (inclusive of statutory bank holidays) Comprehensive induction, ongoing training and development to support your career prospects Discounted gym membership, free flu vaccine and discounts on Bupa dental care About The Role You will be a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region. Working in partnership with your Regional Director, you will give your team of care home managers the support they need to deliver excellent customer service, high quality standards and strong leadership for our people. You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management. Supporting the Regional Director, you will monitor all aspects of service in the homes, analyse and use quality metrics, conduct audits, and liaise with the Operational Quality team. You will work in partnership with the quality team and Home Manager to develop focused service improvement plans, identifying the actions, ownership and timescales needed to make changes happen. What Are We Looking For Previous experience performing successfully in a Home Manager or Quality role Registered Nurse with strong clinical knowledge base Experience in leading audits (internal & external) and creating action plans Adaptability and ability to work across a number of different care homes with differing requirements Experience in coaching and supporting teams around clinical concerns, such as analysing data for trends/themes Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We encourage all of our people to "Be you at Bupa", champion diversity and understand the importance of representing the communities we serve. Bupa is a Level 2 Disability Confident Employer and will offer reasonable adjustments to any disabled applicant who meets the minimum criteria for the role. Job Area South Region (Excludes Kent, Essex & London) #J-18808-Ljbffr

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