Client Advisor London Boutiques

Join to apply for the Client Advisor London Boutiques role at BurberryJoin to apply for the Client Advisor London Boutiques role at BurberryGet AI-powered advice on this job and more exclusive features.At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.Join our Sloane Street flagship as a Client Advisor and become the face of Burberry on one of London’s most exclusive shopping destinations. Bring your passion for luxury fashion and personalized service to a team that celebrates heritage, innovation, and excellence.JOB PURPOSEThe Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.RESPONSIBILITIESSERVICE AND SALESMeet and exceed individual and store sales and other commercial KPIsThrough storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interactionProvide a luxury service and demonstrate knowledge and expertise in product, fashion and stylingFollow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.Be efficient in following-up and delivering after-sales services to our clientsContribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when requiredFollow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelinesFoster team work and a positive work climateCLIENT ENGAGEMENTBuild meaningful relationships with ClientsWork by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.Capture new luxury clients to grow the individual and store client book with a commercial objective mindsetDrive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requestsPERSONAL PROFILEA proven track record in delivering sales and exceeding targetsPrevious experience in ClientellingA strong interest in fashion, art and cultureStrong product knowledge and good understanding of store retail operationsUnderstanding of competitor productsExperience in working as part of a teamFluent in local language; English proficiency is desirableOther language knowledge is desirableDemonstrates Confidence, Curiosity, Conviction, and CareEnjoys being part of a teamEnergetic, Pro-active and self-motivatedDetail-oriented and creative with a passion for sellingAssertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levelsResults driven and commercial mindsetFlexible, collaborative and adaptable approach to workFOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionIndustriesRetail Luxury Goods and Jewelry and RetailReferrals increase your chances of interviewing at Burberry by 2xGet notified about new Client Advisor jobs in London, England, United Kingdom.London, England, United Kingdom 5 days agoLondon, England, United Kingdom 5 days agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 weeks agoClient Advisor (Part-Time 20hrs) - Loewe - Selfridges Women's WearGreater London, England, United Kingdom 1 week agoLondon, England, United Kingdom 4 weeks agoLondon, England, United Kingdom 4 weeks agoLondon, England, United Kingdom 1 week agoClient Advisor - Loewe - Accessories - SelfridgesMCQUEEN Client Advisor (Fixed-term), Bond StreetLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 5 days agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 4 days agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 6 days agoSenior Client Advisor MEN'S RTW [FENDI HARRODS London]London, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 3 days agoPRADA Senior Client Advisor MRTW, Bond StreetLondon, England, United Kingdom 1 day agoGUCCI Client Engagement Manager - Northern EuropeLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 day agoLondon, England, United Kingdom 23 minutes agoLondon, England, United Kingdom 4 days agoLondon, England, United Kingdom 17 hours agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 2 months agoFamily Office - Junior Client Relationship ManagerLondon, England, United Kingdom 2 weeks agoSeasonal Client Care Advisor - English, French, and Spanish Speaking RolesLondon, England, United Kingdom 1 week agoClient Service Advisor - Professional Services GroupLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoWe’re unlocking community knowledge in a new way. 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