Conveyancing Administrator

Conveyancing Administrator

Ellesmere Port

£24,200

Working for this well-established, innovative and progressive company, the Conveyancing Administrator will join a motivated customer service team, providing an efficient and accurate service for complex processing of conveyancing related tasks and property searches within the agreed SLAs.

The Conveyancing Administrator will work Monday to Friday, 9am-530pm. Hybrid working is available following the training period.

You will be rewarded with 23 days’ holidays (plus Bank Holidays), rising to 30 days with service; quarterly staff awards; hybrid working; duvet and charity days; enhanced family leave; health and wellbeing support including Medicash, gym discounts, Perkbox.

Responsibilities :

* Ensuring all processing is completed within the specified timescales and at the highest quality in line with the quality framework

* Processes product instructions with speed and accuracy using internal systems

* Interprets and use Land Registry data to inform product allocation

* Responds to complex queries from customers and partners with professionalism and attention to detail

* Enters and updates information promptly across task management systems and reporting logs

* Orders property searches and follows up with providers to ensure completion within timeframes

* Maintains daily oversight of tasks such as case updates, amendments and cancellations.

* Supports basic building management tasks and liaises appropriately with contractors and service providers

Skills required :

* Knowing the product process lifecycle across remortgage, searches and conveyancing services

* Understanding the procedures involved in managing property product instructions, issuing communications, and updating systems

* Knowing how to interpret official title and land registry information using integrated systems and tools

* Understanding data protection, customer service protocols and how to work within agreed service levels

* An awareness of facilities coordination and the role it plays in supporting the office environment

* Communicates clearly in person, on the phone and in writing

* Works independently to manage their time and prioritise multiple tasks

* Demonstrates strong organisational skills and attention to process detail

Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.

We are an equal opportunities agency and welcome applicants from all backgrounds.

We are acting on behalf of the client as an Employment Agency in relation to this vacancy